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BI Platforms Administrator

TELUS

TELUS

Toronto, ON, Canada · Toronto, ON, Canada · United States
Posted on Wednesday, February 7, 2024

BI Platforms Administrator

Location:

Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Vancouver, BC, CA Edmonton, AB, CA

Req ID: 38815
Jobs by Category: Technology Solutions
Job Function: Data Science
Status: Full Time
Schedule: Regular

Description

Join our team and what we'll accomplish together

We are the TELUS Data Strategy & Enablement team, our mission is to drive TELUS to become a world-class data insights-driven organization, delivering world-class data analytics capabilities built upon unified scalable platforms, advanced AI tooling, high-quality data, and a data-product/data platform oriented culture. Our team members are passionate, dynamic, entrepreneurial and highly engaged, driven to achieve great outcomes for our customers, our team members, our communities and our environment.

We believe in continuous meaningful transformation integrating dynamic change in our professional lives. Our team members are always learning, experimenting and applying tuition value into everything we do.

We are searching for a talented candidate to join our team in the role of BI Platforms Administrator. Reporting to the Manager – Analytics and Business Intelligence Platforms, the successful candidate will be responsible for administering and managing a number of BI Platforms and supporting teams to achieve their visualization, BI, and reporting use cases. This role will support our evolving DataOps landscape by providing analytics capabilities built upon unified scalable platforms, improved speed to market, and automation.

The successful candidate will work closely with IT and Business groups to achieve business objectives while maintaining reliable and highly efficient BI systems.

What you’ll do

  • Accountable for the support and availability of BI platforms and tools (e.g. Tableau)
  • Responsible for overall management of systems including installation, configuration, connectivity, patching, compliance, and automation opportunities
  • Provide oversight and guidance to offshore teams that support our BI platforms
  • Provide guidance to business teams on their Dashboard development efforts
  • Work with IT teams and business partners to conduct POCs, reduce user toil, and find opportunities to drive new innovation through data & business intelligence
  • Engage our BI Platform user communities fostering an environment of knowledge sharing, innovative solutions, and user driven problem resolution
  • Enable the migration of our BI platforms to cloud and support business teams through a period of change
  • Build exceptional relationships with peer groups across our IT and business teams
  • Identify opportunities for automation and implement CICD reducing toil and manual work
  • Implement best in class cloud solutions for BI, leveraging our current partnerships with vendors and our GCP data platform

Qualifications

What you bring

  • You have experience in troubleshooting server and/or BI clients (e.g, Tableau Desktop) related issues
  • You have diverse backend databases experience e.g. Oracle, SQL Server, BigQuery, Web data connector etc
  • You have experience using Version Control Systems (e.g. GitHub) with Infrastructure-as-Code (e.g. Terraform) tools to manage Cloud Infrastructure changes
  • You have solid knowledge of Microsoft Windows Servers and their use in deploying production applications
  • You have a strong understanding in how to utilize metrics, monitoring, and alerting, for the purpose of maintaining system reliability and content governance
  • You understand that system stability drives availability and customer trust
  • You understand how to utilize identity management (e.g. LDAP) and authorization (e.g. IAM) to manage platform access
  • You have good understanding of DevOps & DataOps principles and tools
  • Strong communication and Community-of-Practice management skills

Great-to-haves

  • Undergrad in Computer Science, Engineering, Mathematics, Science or equivalent
  • Relevant Tableau Professional certification
  • 3+ years of progressive and relevant work experience managing/administering BI Platforms
  • Experience with the data offerings in Google Cloud Platform

Salary Range: $96,000-$144,000
Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting is effective January 2023 and may be subject to change in 2024.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

BI Platforms Administrator

Location:

Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Vancouver, BC, CA Edmonton, AB, CA

Req ID: 38815
Jobs by Category: Technology Solutions
Job Function: Data Science
Status: Full Time
Schedule: Regular

Description

Join our team and what we'll accomplish together

We are the TELUS Data Strategy & Enablement team, our mission is to drive TELUS to become a world-class data insights-driven organization, delivering world-class data analytics capabilities built upon unified scalable platforms, advanced AI tooling, high-quality data, and a data-product/data platform oriented culture. Our team members are passionate, dynamic, entrepreneurial and highly engaged, driven to achieve great outcomes for our customers, our team members, our communities and our environment.

We believe in continuous meaningful transformation integrating dynamic change in our professional lives. Our team members are always learning, experimenting and applying tuition value into everything we do.

We are searching for a talented candidate to join our team in the role of BI Platforms Administrator. Reporting to the Manager – Analytics and Business Intelligence Platforms, the successful candidate will be responsible for administering and managing a number of BI Platforms and supporting teams to achieve their visualization, BI, and reporting use cases. This role will support our evolving DataOps landscape by providing analytics capabilities built upon unified scalable platforms, improved speed to market, and automation.

The successful candidate will work closely with IT and Business groups to achieve business objectives while maintaining reliable and highly efficient BI systems.

What you’ll do

  • Accountable for the support and availability of BI platforms and tools (e.g. Tableau)
  • Responsible for overall management of systems including installation, configuration, connectivity, patching, compliance, and automation opportunities
  • Provide oversight and guidance to offshore teams that support our BI platforms
  • Provide guidance to business teams on their Dashboard development efforts
  • Work with IT teams and business partners to conduct POCs, reduce user toil, and find opportunities to drive new innovation through data & business intelligence
  • Engage our BI Platform user communities fostering an environment of knowledge sharing, innovative solutions, and user driven problem resolution
  • Enable the migration of our BI platforms to cloud and support business teams through a period of change
  • Build exceptional relationships with peer groups across our IT and business teams
  • Identify opportunities for automation and implement CICD reducing toil and manual work
  • Implement best in class cloud solutions for BI, leveraging our current partnerships with vendors and our GCP data platform

Qualifications

What you bring

  • You have experience in troubleshooting server and/or BI clients (e.g, Tableau Desktop) related issues
  • You have diverse backend databases experience e.g. Oracle, SQL Server, BigQuery, Web data connector etc
  • You have experience using Version Control Systems (e.g. GitHub) with Infrastructure-as-Code (e.g. Terraform) tools to manage Cloud Infrastructure changes
  • You have solid knowledge of Microsoft Windows Servers and their use in deploying production applications
  • You have a strong understanding in how to utilize metrics, monitoring, and alerting, for the purpose of maintaining system reliability and content governance
  • You understand that system stability drives availability and customer trust
  • You understand how to utilize identity management (e.g. LDAP) and authorization (e.g. IAM) to manage platform access
  • You have good understanding of DevOps & DataOps principles and tools
  • Strong communication and Community-of-Practice management skills

Great-to-haves

  • Undergrad in Computer Science, Engineering, Mathematics, Science or equivalent
  • Relevant Tableau Professional certification
  • 3+ years of progressive and relevant work experience managing/administering BI Platforms
  • Experience with the data offerings in Google Cloud Platform

Salary Range: $96,000-$144,000
Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting is effective January 2023 and may be subject to change in 2024.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Description

Join our team and what we'll accomplish together

We are the TELUS Data Strategy & Enablement team, our mission is to drive TELUS to become a world-class data insights-driven organization, delivering world-class data analytics capabilities built upon unified scalable platforms, advanced AI tooling, high-quality data, and a data-product/data platform oriented culture. Our team members are passionate, dynamic, entrepreneurial and highly engaged, driven to achieve great outcomes for our customers, our team members, our communities and our environment.

We believe in continuous meaningful transformation integrating dynamic change in our professional lives. Our team members are always learning, experimenting and applying tuition value into everything we do.

We are searching for a talented candidate to join our team in the role of BI Platforms Administrator. Reporting to the Manager – Analytics and Business Intelligence Platforms, the successful candidate will be responsible for administering and managing a number of BI Platforms and supporting teams to achieve their visualization, BI, and reporting use cases. This role will support our evolving DataOps landscape by providing analytics capabilities built upon unified scalable platforms, improved speed to market, and automation.

The successful candidate will work closely with IT and Business groups to achieve business objectives while maintaining reliable and highly efficient BI systems.

What you’ll do

  • Accountable for the support and availability of BI platforms and tools (e.g. Tableau)
  • Responsible for overall management of systems including installation, configuration, connectivity, patching, compliance, and automation opportunities
  • Provide oversight and guidance to offshore teams that support our BI platforms
  • Provide guidance to business teams on their Dashboard development efforts
  • Work with IT teams and business partners to conduct POCs, reduce user toil, and find opportunities to drive new innovation through data & business intelligence
  • Engage our BI Platform user communities fostering an environment of knowledge sharing, innovative solutions, and user driven problem resolution
  • Enable the migration of our BI platforms to cloud and support business teams through a period of change
  • Build exceptional relationships with peer groups across our IT and business teams
  • Identify opportunities for automation and implement CICD reducing toil and manual work
  • Implement best in class cloud solutions for BI, leveraging our current partnerships with vendors and our GCP data platform

Qualifications

What you bring

  • You have experience in troubleshooting server and/or BI clients (e.g, Tableau Desktop) related issues
  • You have diverse backend databases experience e.g. Oracle, SQL Server, BigQuery, Web data connector etc
  • You have experience using Version Control Systems (e.g. GitHub) with Infrastructure-as-Code (e.g. Terraform) tools to manage Cloud Infrastructure changes
  • You have solid knowledge of Microsoft Windows Servers and their use in deploying production applications
  • You have a strong understanding in how to utilize metrics, monitoring, and alerting, for the purpose of maintaining system reliability and content governance
  • You understand that system stability drives availability and customer trust
  • You understand how to utilize identity management (e.g. LDAP) and authorization (e.g. IAM) to manage platform access
  • You have good understanding of DevOps & DataOps principles and tools
  • Strong communication and Community-of-Practice management skills

Great-to-haves

  • Undergrad in Computer Science, Engineering, Mathematics, Science or equivalent
  • Relevant Tableau Professional certification
  • 3+ years of progressive and relevant work experience managing/administering BI Platforms
  • Experience with the data offerings in Google Cloud Platform