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Senior Business Analyst, Payor and Provider Solutions - Strategic Initiatives - TELUS Health

TELUS

TELUS

IT
Montreal, QC, Canada
Posted on Friday, February 2, 2024

Senior Business Analyst, Payor and Provider Solutions - Strategic Initiatives - TELUS Health

Location:

Montréal, QC, CA, H3B 1S6

Req ID: 38860
Jobs by Category: Health
Job Function: Health Solutions
Status: Full Time
Schedule: Regular

Description

Create better business outcomes with your analytical acumen and creativity

It’s an exciting time to be a member of our TELUS Health Payor and Provider Solutions team as we grow and lead strategies to strengthen TELUS Health’s future course and direction. Our objective is to meet the evolving needs of our customers while developing a stronger value proposition by integrating our products and services with the broader TELUS Health ecosystem – all while harnessing opportunities for growth.

We are looking for a Senior Business Analyst to support strategic initiatives within the Payor Solutions team. As a member of this forward-thinking, agile and passionate team you will be a key contributor to a priority program meant to drive growth and innovation for our organization and our customers.

In this role, you will understand the big picture and what it takes to get there. You will be responsible for ensuring programs meet the requirements of the business today and in the future. The successful candidate will liaise with stakeholders across the organization from technology to product to operations to understand today’s challenges and work collaboratively to translate challenges into solutions the program can deliver.

What you’ll do

• Lead brainstorming sessions and interviews with diverse stakeholders to understand end-to-end processes/systems, contract requirements, limitations of the current state and ideate potential for future state
• Take ownership of monitoring, analyzing and reporting progress against objectives for ongoing awareness of program successes and challenges
• Conduct gap analysis between current state and future state with an objective lens and create recommendations to close gaps
• Complete qualitative analysis including journey mapping and market research to uncover customer needs and identify opportunities
• Successfully contribute to the launch of robust solutions by identifying cost-benefit analysis, economic modeling and planning and implementation support
• Contribute to strategy development with a keen awareness business needs and upstream and downstream impacts to influence roadmaps
• Draft compelling business cases to convey opportunities clearly, concisely and supported by detailed analysis for senior leadership
• Prepare and present data-driven risk assessments and mitigation plans to leadership for decision-making
• Maintain a strong understanding of TELUS applications, product and services, organizational delivery capabilities, and TELUS end-to-end processes
• Provide mentoring and coaching to junior team members within and across group

Qualifications

What you bring

• 7+ years of relevant experience and university degree
• Experience in healthcare, benefits or digital health industry
• Strong financial acumen including understanding of general financial principles (i.e. budget management & understanding a P&L) and experience building business cases
• Curiosity and a passion for analyzing complex problems and negotiating solutions
• Convey ideas succinctly and with influence both verbal and visually
• Be independently driven to meet timelines on program deliverables
• Adaptable, earn trust quickly, and not afraid to drive change
• Highly efficient in planning, documenting and prioritization
• Skilled using Google Suite tools

Great to haves

• Knowledge of Canadian and US health provider ecosystems
• Experience supporting creation of new revenue models
• Bilingualism is an asset

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Salary Range: $70,000-$104,000
Performance Bonus or Sales Incentive Plan: 12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting is effective January 2023 and may be subject to change in 2024.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Senior Business Analyst, Payor and Provider Solutions - Strategic Initiatives - TELUS Health

Location:

Montréal, QC, CA, H3B 1S6

Req ID: 38860
Jobs by Category: Health
Job Function: Health Solutions
Status: Full Time
Schedule: Regular

Description

Create better business outcomes with your analytical acumen and creativity

It’s an exciting time to be a member of our TELUS Health Payor and Provider Solutions team as we grow and lead strategies to strengthen TELUS Health’s future course and direction. Our objective is to meet the evolving needs of our customers while developing a stronger value proposition by integrating our products and services with the broader TELUS Health ecosystem – all while harnessing opportunities for growth.

We are looking for a Senior Business Analyst to support strategic initiatives within the Payor Solutions team. As a member of this forward-thinking, agile and passionate team you will be a key contributor to a priority program meant to drive growth and innovation for our organization and our customers.

In this role, you will understand the big picture and what it takes to get there. You will be responsible for ensuring programs meet the requirements of the business today and in the future. The successful candidate will liaise with stakeholders across the organization from technology to product to operations to understand today’s challenges and work collaboratively to translate challenges into solutions the program can deliver.

What you’ll do

• Lead brainstorming sessions and interviews with diverse stakeholders to understand end-to-end processes/systems, contract requirements, limitations of the current state and ideate potential for future state
• Take ownership of monitoring, analyzing and reporting progress against objectives for ongoing awareness of program successes and challenges
• Conduct gap analysis between current state and future state with an objective lens and create recommendations to close gaps
• Complete qualitative analysis including journey mapping and market research to uncover customer needs and identify opportunities
• Successfully contribute to the launch of robust solutions by identifying cost-benefit analysis, economic modeling and planning and implementation support
• Contribute to strategy development with a keen awareness business needs and upstream and downstream impacts to influence roadmaps
• Draft compelling business cases to convey opportunities clearly, concisely and supported by detailed analysis for senior leadership
• Prepare and present data-driven risk assessments and mitigation plans to leadership for decision-making
• Maintain a strong understanding of TELUS applications, product and services, organizational delivery capabilities, and TELUS end-to-end processes
• Provide mentoring and coaching to junior team members within and across group

Qualifications

What you bring

• 7+ years of relevant experience and university degree
• Experience in healthcare, benefits or digital health industry
• Strong financial acumen including understanding of general financial principles (i.e. budget management & understanding a P&L) and experience building business cases
• Curiosity and a passion for analyzing complex problems and negotiating solutions
• Convey ideas succinctly and with influence both verbal and visually
• Be independently driven to meet timelines on program deliverables
• Adaptable, earn trust quickly, and not afraid to drive change
• Highly efficient in planning, documenting and prioritization
• Skilled using Google Suite tools

Great to haves

• Knowledge of Canadian and US health provider ecosystems
• Experience supporting creation of new revenue models
• Bilingualism is an asset

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Salary Range: $70,000-$104,000
Performance Bonus or Sales Incentive Plan: 12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting is effective January 2023 and may be subject to change in 2024.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Description

Create better business outcomes with your analytical acumen and creativity

It’s an exciting time to be a member of our TELUS Health Payor and Provider Solutions team as we grow and lead strategies to strengthen TELUS Health’s future course and direction. Our objective is to meet the evolving needs of our customers while developing a stronger value proposition by integrating our products and services with the broader TELUS Health ecosystem – all while harnessing opportunities for growth.

We are looking for a Senior Business Analyst to support strategic initiatives within the Payor Solutions team. As a member of this forward-thinking, agile and passionate team you will be a key contributor to a priority program meant to drive growth and innovation for our organization and our customers.

In this role, you will understand the big picture and what it takes to get there. You will be responsible for ensuring programs meet the requirements of the business today and in the future. The successful candidate will liaise with stakeholders across the organization from technology to product to operations to understand today’s challenges and work collaboratively to translate challenges into solutions the program can deliver.

What you’ll do

• Lead brainstorming sessions and interviews with diverse stakeholders to understand end-to-end processes/systems, contract requirements, limitations of the current state and ideate potential for future state
• Take ownership of monitoring, analyzing and reporting progress against objectives for ongoing awareness of program successes and challenges
• Conduct gap analysis between current state and future state with an objective lens and create recommendations to close gaps
• Complete qualitative analysis including journey mapping and market research to uncover customer needs and identify opportunities
• Successfully contribute to the launch of robust solutions by identifying cost-benefit analysis, economic modeling and planning and implementation support
• Contribute to strategy development with a keen awareness business needs and upstream and downstream impacts to influence roadmaps
• Draft compelling business cases to convey opportunities clearly, concisely and supported by detailed analysis for senior leadership
• Prepare and present data-driven risk assessments and mitigation plans to leadership for decision-making
• Maintain a strong understanding of TELUS applications, product and services, organizational delivery capabilities, and TELUS end-to-end processes
• Provide mentoring and coaching to junior team members within and across group

Qualifications

What you bring

• 7+ years of relevant experience and university degree
• Experience in healthcare, benefits or digital health industry
• Strong financial acumen including understanding of general financial principles (i.e. budget management & understanding a P&L) and experience building business cases
• Curiosity and a passion for analyzing complex problems and negotiating solutions
• Convey ideas succinctly and with influence both verbal and visually
• Be independently driven to meet timelines on program deliverables
• Adaptable, earn trust quickly, and not afraid to drive change
• Highly efficient in planning, documenting and prioritization
• Skilled using Google Suite tools

Great to haves

• Knowledge of Canadian and US health provider ecosystems
• Experience supporting creation of new revenue models
• Bilingualism is an asset

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.