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HR Admin Coordinator - 12 month contract

TELUS

TELUS

People & HR
Saanichton, BC V8M, Canada
Posted on Thursday, January 25, 2024

HR Admin Coordinator - 12 month contract

Location:

Saanichton, BC, CA, V8M 2A5

Req ID: 38505
Jobs by Category: People & Culture, Finance and Corporate Affairs
Job Function: Administrative
Status: Full Time
Schedule: Temporary

Join our team

Do you enjoy working in a diverse and inclusive environment where you can feel comfortable bringing your authentic self to work? Are you a naturally curious person that believes learning is a continuous journey? Do you prioritize your well being and want your employer to do the same? The TELUS Business Customer Experience (BCX) team knows that we are better together, so join us and together, let’s make the future friendly.

Our Employer Solutions team provides technology Human Resource solutions to Commercial & Public Sector organizations across Canada. Leveraging their expertise as HR practitioners, the team delivers cost-effective, customized support including payroll, performance management, business process outsourcing as well as Customer Relationship Management solutions.

What you'll do


As an Ambassador of our Solutions, you will process HR records and transactions as they relate to employee life cycle events such as new hires, transfers, leaves and departures. You will maintain accurate electronic position and employee files. As an Advisor, you will resolve customer inquiries from Tier 1 workflow in a timely and accurate manner. As a Researcher, you should be ready to investigate questions using a variety of resources to obtain necessary data in order to complete transactions where required. As an Analyst, you will perform audit and data activities as well as assist in maintaining process documentation

Qualifications

What you bring

  • 1-3 years’ experience in Human Resources, and at least 2 years' working within a corporate environment
  • Understanding of TES Customer HR policies, procedures & collective agreements
  • Understanding of HR processes & functions (payroll, hiring, etc.)
  • Proficiency with Microsoft (MS) Office: Word, Outlook, Excel, PowerPoint & PeopleSoft
  • Demonstrated superior customer service orientation, with an excellence in verbal and written communication
  • Superior interpersonal skills with the ability to diffuse conflict and emotional situations
  • Ability to maintain highest degree of confidentiality, and anticipate needs, thinking logically and creatively, exercising good judgment and acting independently
  • Strong ability to prioritize, adjusts to changing priorities, and successfully complete numerous short and long-term assignments simultaneously

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and serve our communities. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding.

Salary Range: $40,000-$60,000
Performance Bonus or Sales Incentive Plan: 10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting is effective January 2023 and may be subject to change in 2024.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

82%
2023 engagement score

140,000+
Team members worldwide

12
# of years voted One of Canada’s Best Corporate Citizens

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

HR Admin Coordinator - 12 month contract

Location:

Saanichton, BC, CA, V8M 2A5

Req ID: 38505
Jobs by Category: People & Culture, Finance and Corporate Affairs
Job Function: Administrative
Status: Full Time
Schedule: Temporary

Join our team

Do you enjoy working in a diverse and inclusive environment where you can feel comfortable bringing your authentic self to work? Are you a naturally curious person that believes learning is a continuous journey? Do you prioritize your well being and want your employer to do the same? The TELUS Business Customer Experience (BCX) team knows that we are better together, so join us and together, let’s make the future friendly.

Our Employer Solutions team provides technology Human Resource solutions to Commercial & Public Sector organizations across Canada. Leveraging their expertise as HR practitioners, the team delivers cost-effective, customized support including payroll, performance management, business process outsourcing as well as Customer Relationship Management solutions.

What you'll do


As an Ambassador of our Solutions, you will process HR records and transactions as they relate to employee life cycle events such as new hires, transfers, leaves and departures. You will maintain accurate electronic position and employee files. As an Advisor, you will resolve customer inquiries from Tier 1 workflow in a timely and accurate manner. As a Researcher, you should be ready to investigate questions using a variety of resources to obtain necessary data in order to complete transactions where required. As an Analyst, you will perform audit and data activities as well as assist in maintaining process documentation

Qualifications

What you bring

  • 1-3 years’ experience in Human Resources, and at least 2 years' working within a corporate environment
  • Understanding of TES Customer HR policies, procedures & collective agreements
  • Understanding of HR processes & functions (payroll, hiring, etc.)
  • Proficiency with Microsoft (MS) Office: Word, Outlook, Excel, PowerPoint & PeopleSoft
  • Demonstrated superior customer service orientation, with an excellence in verbal and written communication
  • Superior interpersonal skills with the ability to diffuse conflict and emotional situations
  • Ability to maintain highest degree of confidentiality, and anticipate needs, thinking logically and creatively, exercising good judgment and acting independently
  • Strong ability to prioritize, adjusts to changing priorities, and successfully complete numerous short and long-term assignments simultaneously

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and serve our communities. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding.

Salary Range: $40,000-$60,000
Performance Bonus or Sales Incentive Plan: 10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Please note that the compensation shown in the job posting is effective January 2023 and may be subject to change in 2024.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. ​

We are honoured to be recognized

82%
2023 engagement score

140,000+
Team members worldwide

12
# of years voted One of Canada’s Best Corporate Citizens

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Join our team

Do you enjoy working in a diverse and inclusive environment where you can feel comfortable bringing your authentic self to work? Are you a naturally curious person that believes learning is a continuous journey? Do you prioritize your well being and want your employer to do the same? The TELUS Business Customer Experience (BCX) team knows that we are better together, so join us and together, let’s make the future friendly.

Our Employer Solutions team provides technology Human Resource solutions to Commercial & Public Sector organizations across Canada. Leveraging their expertise as HR practitioners, the team delivers cost-effective, customized support including payroll, performance management, business process outsourcing as well as Customer Relationship Management solutions.

What you'll do


As an Ambassador of our Solutions, you will process HR records and transactions as they relate to employee life cycle events such as new hires, transfers, leaves and departures. You will maintain accurate electronic position and employee files. As an Advisor, you will resolve customer inquiries from Tier 1 workflow in a timely and accurate manner. As a Researcher, you should be ready to investigate questions using a variety of resources to obtain necessary data in order to complete transactions where required. As an Analyst, you will perform audit and data activities as well as assist in maintaining process documentation

Qualifications

What you bring

  • 1-3 years’ experience in Human Resources, and at least 2 years' working within a corporate environment
  • Understanding of TES Customer HR policies, procedures & collective agreements
  • Understanding of HR processes & functions (payroll, hiring, etc.)
  • Proficiency with Microsoft (MS) Office: Word, Outlook, Excel, PowerPoint & PeopleSoft
  • Demonstrated superior customer service orientation, with an excellence in verbal and written communication
  • Superior interpersonal skills with the ability to diffuse conflict and emotional situations
  • Ability to maintain highest degree of confidentiality, and anticipate needs, thinking logically and creatively, exercising good judgment and acting independently
  • Strong ability to prioritize, adjusts to changing priorities, and successfully complete numerous short and long-term assignments simultaneously

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and serve our communities. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding.