Senior Privacy Manager - TELUS Health

TELUS

TELUS

Toronto, ON, Canada · Toronto, ON, Canada · United States
Posted on Tuesday, October 31, 2023

Senior Privacy Manager - TELUS Health

Location: 

Toronto, ON, CA, M5J 2V5 Ottawa, ON, CA, K1P 0A6 Edmonton, AB, CA, T5J 0N5 Calgary, AB, CA, T2G 1S5 Burnaby, BC, CA, V5G 4S4

Req ID:  37205
Jobs by Category:  Technology Solutions
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular


Join our team and what we'll accomplish together


Are you passionate about developing solutions that will change the way in which health and wellbeing solutions are delivered globally, while simultaneously protecting the privacy of patient data? Would you like to work at Forbes’ top-ranked employers in Canada? The Data & Trust Office at TELUS provides world-class, innovative privacy solutions to teams across the organization, including TELUS Health, which demonstrate respect for our customers and their privacy through transparent, robust, and ethical practices.


Our team takes pride in earning a reputation for being innovative thought-leaders, strategic business partners and subject-matter experts in privacy and data governance. For this team, purpose and work converge. We’re looking for someone who radiates this passion and is eager for the opportunity to support the transformation of health and wellbeing.
As a member of the Data & Trust Office and supported by the Director, Health Privacy, you will influence TELUS’ innovation in the health and wellbeing sector. You and your team will work  cross-functionally on supporting the growth of the business along with the development, deployment, and use of new technologies. You will work collaboratively with internal stakeholders and external stakeholders to ensure that solutions not only comply with the privacy laws and regulations, but that best practices and innovative privacy approaches are in place to earn the trust of our customers. You will advocate for TELUS’ Trust Model as the fundamental driver for all our decisions around data, privacy and innovation recognizing the fundamental role that trust plays in TELUS’ mission.
You will ensure that all TELUS Health initiatives meet our rigorous privacy, security and ethical standards. You will collaborate with, advise and guide the business in addressing privacy and data considerations in a manner that demonstrates TELUS commitment to putting customers and their privacy first. 


What you’ll do 


•    Lead a team that support the operational needs of health-focused data program, to deploy and leverage technologies (e.g. Artificial Intelligence) responsibly and ethically, in a manner that demonstrates TELUS’ commitment to putting customers and their privacy first, by providing expert advice and counsel to execute on TELUS’ data handling frameworks.
•    Collaborate with colleagues and cross-functional stakeholders to ensure adherence to the TELUS Trust Model.
•    Lead the design and documentation of processes that standardize best practices and support an agile development methodology.
•    Evaluate and report on the performance of the program using established success metrics
•    Lead advisory and training efforts for team members and business units on corporate data, privacy, ethical uses of data, and collaborate with strategic partners on privacy considerations and data governance matters
 

What you bring 

 

•    5+ years of experience in applying best practices and privacy laws, including functional knowledge of health information legislation
•    Skills as a compelling communicator, persuasive storyteller and a big thinker (strategic, critical and creative), effectively explaining data and privacy risks, initiative updates, etc. in writing, graphically and verbally, for multi-level audiences
•    Recognized for your excellent interpersonal skills to build and foster teams and relationships across all levels of the organization
•    Demonstrated track record of planning, defining, and delivering measurable outcomes for the business in a highly complex stakeholder environment
•    Ability to protect the TELUS brand and act with a sense of urgency to efficiently assess the material impact of incidents and effectively mitigate risks.
•    Highly adaptable self-starter who is comfortable working in a demanding and fast-paced environment, and dealing with ambiguity and complex concepts
•    Understands modern information and data-processing technologies and their application in healthcare, particularly via the Internet 
•    Professional certification (or willing to become certified within 6 months)

 

Great-to-haves


●    Demonstrated success as a people leader, with a proven track record of growing and developing engaged team members
●    Project management and Agile experience  
●    Exposure to compliance regimes in other countries (e.g. US, EU, UK, Australia, etc.)
●    Experience with the OneTrust compliance platform
●    Legal background/experience  
 

Location: Any major Canadian city
DTOJOBS2023

Base Pay:  $112,000
Performance Bonus or Sales Incentive Plan:  20%

Actual total compensation can be above or below the listed pay, based on knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Autonomy to work from anywhere within Canada, whether it's virtually, in the office, or hybrid. This empowers you to prioritize your work-life balance
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Senior Privacy Manager - TELUS Health

Location: 

Toronto, ON, CA, M5J 2V5 Ottawa, ON, CA, K1P 0A6 Edmonton, AB, CA, T5J 0N5 Calgary, AB, CA, T2G 1S5 Burnaby, BC, CA, V5G 4S4

Req ID:  37205
Jobs by Category:  Technology Solutions
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular


Join our team and what we'll accomplish together


Are you passionate about developing solutions that will change the way in which health and wellbeing solutions are delivered globally, while simultaneously protecting the privacy of patient data? Would you like to work at Forbes’ top-ranked employers in Canada? The Data & Trust Office at TELUS provides world-class, innovative privacy solutions to teams across the organization, including TELUS Health, which demonstrate respect for our customers and their privacy through transparent, robust, and ethical practices.


Our team takes pride in earning a reputation for being innovative thought-leaders, strategic business partners and subject-matter experts in privacy and data governance. For this team, purpose and work converge. We’re looking for someone who radiates this passion and is eager for the opportunity to support the transformation of health and wellbeing.
As a member of the Data & Trust Office and supported by the Director, Health Privacy, you will influence TELUS’ innovation in the health and wellbeing sector. You and your team will work  cross-functionally on supporting the growth of the business along with the development, deployment, and use of new technologies. You will work collaboratively with internal stakeholders and external stakeholders to ensure that solutions not only comply with the privacy laws and regulations, but that best practices and innovative privacy approaches are in place to earn the trust of our customers. You will advocate for TELUS’ Trust Model as the fundamental driver for all our decisions around data, privacy and innovation recognizing the fundamental role that trust plays in TELUS’ mission.
You will ensure that all TELUS Health initiatives meet our rigorous privacy, security and ethical standards. You will collaborate with, advise and guide the business in addressing privacy and data considerations in a manner that demonstrates TELUS commitment to putting customers and their privacy first. 


What you’ll do 


•    Lead a team that support the operational needs of health-focused data program, to deploy and leverage technologies (e.g. Artificial Intelligence) responsibly and ethically, in a manner that demonstrates TELUS’ commitment to putting customers and their privacy first, by providing expert advice and counsel to execute on TELUS’ data handling frameworks.
•    Collaborate with colleagues and cross-functional stakeholders to ensure adherence to the TELUS Trust Model.
•    Lead the design and documentation of processes that standardize best practices and support an agile development methodology.
•    Evaluate and report on the performance of the program using established success metrics
•    Lead advisory and training efforts for team members and business units on corporate data, privacy, ethical uses of data, and collaborate with strategic partners on privacy considerations and data governance matters
 

What you bring 

 

•    5+ years of experience in applying best practices and privacy laws, including functional knowledge of health information legislation
•    Skills as a compelling communicator, persuasive storyteller and a big thinker (strategic, critical and creative), effectively explaining data and privacy risks, initiative updates, etc. in writing, graphically and verbally, for multi-level audiences
•    Recognized for your excellent interpersonal skills to build and foster teams and relationships across all levels of the organization
•    Demonstrated track record of planning, defining, and delivering measurable outcomes for the business in a highly complex stakeholder environment
•    Ability to protect the TELUS brand and act with a sense of urgency to efficiently assess the material impact of incidents and effectively mitigate risks.
•    Highly adaptable self-starter who is comfortable working in a demanding and fast-paced environment, and dealing with ambiguity and complex concepts
•    Understands modern information and data-processing technologies and their application in healthcare, particularly via the Internet 
•    Professional certification (or willing to become certified within 6 months)

 

Great-to-haves


●    Demonstrated success as a people leader, with a proven track record of growing and developing engaged team members
●    Project management and Agile experience  
●    Exposure to compliance regimes in other countries (e.g. US, EU, UK, Australia, etc.)
●    Experience with the OneTrust compliance platform
●    Legal background/experience  
 

Location: Any major Canadian city
DTOJOBS2023

Base Pay:  $112,000
Performance Bonus or Sales Incentive Plan:  20%

Actual total compensation can be above or below the listed pay, based on knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Autonomy to work from anywhere within Canada, whether it's virtually, in the office, or hybrid. This empowers you to prioritize your work-life balance
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.


Join our team and what we'll accomplish together


Are you passionate about developing solutions that will change the way in which health and wellbeing solutions are delivered globally, while simultaneously protecting the privacy of patient data? Would you like to work at Forbes’ top-ranked employers in Canada? The Data & Trust Office at TELUS provides world-class, innovative privacy solutions to teams across the organization, including TELUS Health, which demonstrate respect for our customers and their privacy through transparent, robust, and ethical practices.


Our team takes pride in earning a reputation for being innovative thought-leaders, strategic business partners and subject-matter experts in privacy and data governance. For this team, purpose and work converge. We’re looking for someone who radiates this passion and is eager for the opportunity to support the transformation of health and wellbeing.
As a member of the Data & Trust Office and supported by the Director, Health Privacy, you will influence TELUS’ innovation in the health and wellbeing sector. You and your team will work  cross-functionally on supporting the growth of the business along with the development, deployment, and use of new technologies. You will work collaboratively with internal stakeholders and external stakeholders to ensure that solutions not only comply with the privacy laws and regulations, but that best practices and innovative privacy approaches are in place to earn the trust of our customers. You will advocate for TELUS’ Trust Model as the fundamental driver for all our decisions around data, privacy and innovation recognizing the fundamental role that trust plays in TELUS’ mission.
You will ensure that all TELUS Health initiatives meet our rigorous privacy, security and ethical standards. You will collaborate with, advise and guide the business in addressing privacy and data considerations in a manner that demonstrates TELUS commitment to putting customers and their privacy first. 


What you’ll do 


•    Lead a team that support the operational needs of health-focused data program, to deploy and leverage technologies (e.g. Artificial Intelligence) responsibly and ethically, in a manner that demonstrates TELUS’ commitment to putting customers and their privacy first, by providing expert advice and counsel to execute on TELUS’ data handling frameworks.
•    Collaborate with colleagues and cross-functional stakeholders to ensure adherence to the TELUS Trust Model.
•    Lead the design and documentation of processes that standardize best practices and support an agile development methodology.
•    Evaluate and report on the performance of the program using established success metrics
•    Lead advisory and training efforts for team members and business units on corporate data, privacy, ethical uses of data, and collaborate with strategic partners on privacy considerations and data governance matters
 

What you bring 

 

•    5+ years of experience in applying best practices and privacy laws, including functional knowledge of health information legislation
•    Skills as a compelling communicator, persuasive storyteller and a big thinker (strategic, critical and creative), effectively explaining data and privacy risks, initiative updates, etc. in writing, graphically and verbally, for multi-level audiences
•    Recognized for your excellent interpersonal skills to build and foster teams and relationships across all levels of the organization
•    Demonstrated track record of planning, defining, and delivering measurable outcomes for the business in a highly complex stakeholder environment
•    Ability to protect the TELUS brand and act with a sense of urgency to efficiently assess the material impact of incidents and effectively mitigate risks.
•    Highly adaptable self-starter who is comfortable working in a demanding and fast-paced environment, and dealing with ambiguity and complex concepts
•    Understands modern information and data-processing technologies and their application in healthcare, particularly via the Internet 
•    Professional certification (or willing to become certified within 6 months)

 

Great-to-haves


●    Demonstrated success as a people leader, with a proven track record of growing and developing engaged team members
●    Project management and Agile experience  
●    Exposure to compliance regimes in other countries (e.g. US, EU, UK, Australia, etc.)
●    Experience with the OneTrust compliance platform
●    Legal background/experience  
 

Location: Any major Canadian city
DTOJOBS2023