Strategy Manager - Field and Trade Enablement Strategy (FATES) - Virtual position

TELUS

TELUS

Operations
Vancouver, BC, Canada
Posted on Sunday, October 22, 2023

Strategy Manager - Field and Trade Enablement Strategy (FATES) - Virtual position

Location: 

Vancouver, BC, CA, V6E 3V7

Req ID:  36768
Jobs by Category:  Security & Automation
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular

Description

 

Are you ready to create new opportunities in unchartered territory?

 

Our team and what we’ll accomplish together

 

We enable a customer-centric approach to delivering products and services in new markets across Canada. The Field and Trade Enablement Strategy is a transformational team responsible for the delivery of technician and trade services to support our TELUS customers. Our team ensures the successful launch of installation and service for new products and markets in home security and automation. We will work collaboratively across TELUS to implement major strategic initiatives to launch a new field workforce and trade strategy for TELUS nationally for a new target market.

 

What you’ll do

 

Our team has a proven track record in strategic programs with the ability to deliver across a broad group of stakeholders in a complex environment. You will be empowered to design, plan and implement projects that enable a new service delivery strategy. Your role will support the sourcing strategy for external labor such as electricians, and to work directly with internal field teams to develop new skills to support our expanding customer market. We are seeking an analytical, forward-thinking individual with a passion for transformation and business transformation to join our small but growing team.

 

 

Qualifications

 

What you bring

 

  • Experience in designing and delivering transformational initiatives
  • Collaborative approach to decision-making and project management
  • Ability to lead large projects from strategy design to implementation
  • Comfortable working in a changing environment as strategy is designed through a trial and test approach
  • Ability to effectively problem solve and deal with complex project issues
  • Bachelor of Business or similar discipline

 

Great-to-haves

 

  • Master of Business Administration (MBA) degree
  • Project Management Professional (PMP) designation
  • Bilingualism (English & French)

 

 

**This is a virtual position**

 

 

#LI-Remote

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Security & Automation

We’re looking for talented sales professionals, solution designers, security technicians and customer support specialists with proven experience in commercial security and automation to join our team.

We are honoured to be recognized

Team TELUS at a glance

1.4M
Days volunteered in our communities

$1.3
Billion contributed to charitable and community organizations since 2000

15.2
Million customer connections

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Strategy Manager - Field and Trade Enablement Strategy (FATES) - Virtual position

Location: 

Vancouver, BC, CA, V6E 3V7

Req ID:  36768
Jobs by Category:  Security & Automation
Job Function:  Planning and Analysis
Status:  Full Time
Schedule:  Regular

Description

 

Are you ready to create new opportunities in unchartered territory?

 

Our team and what we’ll accomplish together

 

We enable a customer-centric approach to delivering products and services in new markets across Canada. The Field and Trade Enablement Strategy is a transformational team responsible for the delivery of technician and trade services to support our TELUS customers. Our team ensures the successful launch of installation and service for new products and markets in home security and automation. We will work collaboratively across TELUS to implement major strategic initiatives to launch a new field workforce and trade strategy for TELUS nationally for a new target market.

 

What you’ll do

 

Our team has a proven track record in strategic programs with the ability to deliver across a broad group of stakeholders in a complex environment. You will be empowered to design, plan and implement projects that enable a new service delivery strategy. Your role will support the sourcing strategy for external labor such as electricians, and to work directly with internal field teams to develop new skills to support our expanding customer market. We are seeking an analytical, forward-thinking individual with a passion for transformation and business transformation to join our small but growing team.

 

 

Qualifications

 

What you bring

 

  • Experience in designing and delivering transformational initiatives
  • Collaborative approach to decision-making and project management
  • Ability to lead large projects from strategy design to implementation
  • Comfortable working in a changing environment as strategy is designed through a trial and test approach
  • Ability to effectively problem solve and deal with complex project issues
  • Bachelor of Business or similar discipline

 

Great-to-haves

 

  • Master of Business Administration (MBA) degree
  • Project Management Professional (PMP) designation
  • Bilingualism (English & French)

 

 

**This is a virtual position**

 

 

#LI-Remote

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Security & Automation

We’re looking for talented sales professionals, solution designers, security technicians and customer support specialists with proven experience in commercial security and automation to join our team.

We are honoured to be recognized

Team TELUS at a glance

1.4M
Days volunteered in our communities

$1.3
Billion contributed to charitable and community organizations since 2000

15.2
Million customer connections

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Description

 

Are you ready to create new opportunities in unchartered territory?

 

Our team and what we’ll accomplish together

 

We enable a customer-centric approach to delivering products and services in new markets across Canada. The Field and Trade Enablement Strategy is a transformational team responsible for the delivery of technician and trade services to support our TELUS customers. Our team ensures the successful launch of installation and service for new products and markets in home security and automation. We will work collaboratively across TELUS to implement major strategic initiatives to launch a new field workforce and trade strategy for TELUS nationally for a new target market.

 

What you’ll do

 

Our team has a proven track record in strategic programs with the ability to deliver across a broad group of stakeholders in a complex environment. You will be empowered to design, plan and implement projects that enable a new service delivery strategy. Your role will support the sourcing strategy for external labor such as electricians, and to work directly with internal field teams to develop new skills to support our expanding customer market. We are seeking an analytical, forward-thinking individual with a passion for transformation and business transformation to join our small but growing team.

 

 

Qualifications

 

What you bring

 

  • Experience in designing and delivering transformational initiatives
  • Collaborative approach to decision-making and project management
  • Ability to lead large projects from strategy design to implementation
  • Comfortable working in a changing environment as strategy is designed through a trial and test approach
  • Ability to effectively problem solve and deal with complex project issues
  • Bachelor of Business or similar discipline

 

Great-to-haves

 

  • Master of Business Administration (MBA) degree
  • Project Management Professional (PMP) designation
  • Bilingualism (English & French)

 

 

**This is a virtual position**

 

 

#LI-Remote