Senior UX Designer - Smart Home

TELUS

TELUS

Design
Toronto, ON, Canada
Posted on Friday, September 22, 2023

Senior UX Designer - Smart Home

Location: 

Toronto, ON, CA Calgary, AB, CA, T2G 1S5 Edmonton, AB, CA, T5J 0N5 Vancouver, BC, CA, V6B 0M3

Req ID:  36626
Jobs by Category:  Technology Solutions
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular

Description

 

TELUS has an opportunity to grow the Connected Home team with an experienced Senior UX Designer to support the execution of our next-generation Smart Home roadmap. 

 

What you’ll do:

 

As a Senior UX Designer, you'll have the exciting opportunity to help establish our UX design team practices and work closely with product, design, and engineering teams to ensure that our products are attractive, meaningful, useful and accessible.

 

You are passionate about modern app design practices and are tuned in to industry trends. You’re a team player who collaborates well with product, development and business teams to solve complex problems together. Working on incrementally expanding upon and sharpening user stories, your work will have a direct impact on our customers' experience. As a senior designer, you’re also able to work within the design team to mentor and coach fellow designers, as well as share best practices with other teams.

 

Here’s how:

 

You’ll be successful by:

 

  • Taking ownership and driving UX design strategy; evangelizing UX practices across the company
  • Collaborating with Product Leads to ensure a clear understanding of user needs and problems to be solved/jobs to be done
  • Developing user scenarios, personas, user flows, design concepts, low and high-fidelity wireframes, prototypes, and other design documents to drive sprint-based software development cycles
  • Actively collaborating as part of the team to ensure designs are feasible and implemented accurately
  • Reviewing, interpreting and sharing research findings with project teams, working to build a shared understanding of client needs and pain points
  • Ensuring standards and best practices are appropriately communicated and documented

 

Qualifications

 

What you bring:

 

You are likely in a similar UI, UX or Product Design role and have many of the following abilities and experience points:

 

  • 5+ years of experience as a UX designer working with Agile software development teams
  • A portfolio demonstrating impactful customer experiences, including experience developing digital products from initial concept through to implementation. 
  • Strong knowledge and experience designing wireframes and interactive prototypes using industry software (e.g. Figma, Sketch, InVision).
  • Experience working with design systems that consistently scale across platforms
  • Confident verbal and written communication skills, including the ability to articulate the value of a design choice to users and non-designer stakeholders.
  • Experience working with Agile software development teams
  • Bachelor's degree in or a certification in User Experience (or equivalent work experience)

 

Nice to haves:

 

  • Well-versed in current accessibility standards
  • Experience in the technology and/or consumer services industry; experience in smart home is a plus

 

#LI-hybrid  #LI-remote

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Senior UX Designer - Smart Home

Location: 

Toronto, ON, CA Calgary, AB, CA, T2G 1S5 Edmonton, AB, CA, T5J 0N5 Vancouver, BC, CA, V6B 0M3

Req ID:  36626
Jobs by Category:  Technology Solutions
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular

Description

 

TELUS has an opportunity to grow the Connected Home team with an experienced Senior UX Designer to support the execution of our next-generation Smart Home roadmap. 

 

What you’ll do:

 

As a Senior UX Designer, you'll have the exciting opportunity to help establish our UX design team practices and work closely with product, design, and engineering teams to ensure that our products are attractive, meaningful, useful and accessible.

 

You are passionate about modern app design practices and are tuned in to industry trends. You’re a team player who collaborates well with product, development and business teams to solve complex problems together. Working on incrementally expanding upon and sharpening user stories, your work will have a direct impact on our customers' experience. As a senior designer, you’re also able to work within the design team to mentor and coach fellow designers, as well as share best practices with other teams.

 

Here’s how:

 

You’ll be successful by:

 

  • Taking ownership and driving UX design strategy; evangelizing UX practices across the company
  • Collaborating with Product Leads to ensure a clear understanding of user needs and problems to be solved/jobs to be done
  • Developing user scenarios, personas, user flows, design concepts, low and high-fidelity wireframes, prototypes, and other design documents to drive sprint-based software development cycles
  • Actively collaborating as part of the team to ensure designs are feasible and implemented accurately
  • Reviewing, interpreting and sharing research findings with project teams, working to build a shared understanding of client needs and pain points
  • Ensuring standards and best practices are appropriately communicated and documented

 

Qualifications

 

What you bring:

 

You are likely in a similar UI, UX or Product Design role and have many of the following abilities and experience points:

 

  • 5+ years of experience as a UX designer working with Agile software development teams
  • A portfolio demonstrating impactful customer experiences, including experience developing digital products from initial concept through to implementation. 
  • Strong knowledge and experience designing wireframes and interactive prototypes using industry software (e.g. Figma, Sketch, InVision).
  • Experience working with design systems that consistently scale across platforms
  • Confident verbal and written communication skills, including the ability to articulate the value of a design choice to users and non-designer stakeholders.
  • Experience working with Agile software development teams
  • Bachelor's degree in or a certification in User Experience (or equivalent work experience)

 

Nice to haves:

 

  • Well-versed in current accessibility standards
  • Experience in the technology and/or consumer services industry; experience in smart home is a plus

 

#LI-hybrid  #LI-remote

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

1
Million active users logging into My TELUS per month (consumer mobility).

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Description

 

TELUS has an opportunity to grow the Connected Home team with an experienced Senior UX Designer to support the execution of our next-generation Smart Home roadmap. 

 

What you’ll do:

 

As a Senior UX Designer, you'll have the exciting opportunity to help establish our UX design team practices and work closely with product, design, and engineering teams to ensure that our products are attractive, meaningful, useful and accessible.

 

You are passionate about modern app design practices and are tuned in to industry trends. You’re a team player who collaborates well with product, development and business teams to solve complex problems together. Working on incrementally expanding upon and sharpening user stories, your work will have a direct impact on our customers' experience. As a senior designer, you’re also able to work within the design team to mentor and coach fellow designers, as well as share best practices with other teams.

 

Here’s how:

 

You’ll be successful by:

 

  • Taking ownership and driving UX design strategy; evangelizing UX practices across the company
  • Collaborating with Product Leads to ensure a clear understanding of user needs and problems to be solved/jobs to be done
  • Developing user scenarios, personas, user flows, design concepts, low and high-fidelity wireframes, prototypes, and other design documents to drive sprint-based software development cycles
  • Actively collaborating as part of the team to ensure designs are feasible and implemented accurately
  • Reviewing, interpreting and sharing research findings with project teams, working to build a shared understanding of client needs and pain points
  • Ensuring standards and best practices are appropriately communicated and documented

 

Qualifications

 

What you bring:

 

You are likely in a similar UI, UX or Product Design role and have many of the following abilities and experience points:

 

  • 5+ years of experience as a UX designer working with Agile software development teams
  • A portfolio demonstrating impactful customer experiences, including experience developing digital products from initial concept through to implementation. 
  • Strong knowledge and experience designing wireframes and interactive prototypes using industry software (e.g. Figma, Sketch, InVision).
  • Experience working with design systems that consistently scale across platforms
  • Confident verbal and written communication skills, including the ability to articulate the value of a design choice to users and non-designer stakeholders.
  • Experience working with Agile software development teams
  • Bachelor's degree in or a certification in User Experience (or equivalent work experience)

 

Nice to haves:

 

  • Well-versed in current accessibility standards
  • Experience in the technology and/or consumer services industry; experience in smart home is a plus

 

#LI-hybrid  #LI-remote