Senior Product Manager - Smart Home and Energy Management as a Service

TELUS

TELUS

Product
Vancouver, BC, Canada · Vernon, BC, Canada · kamloops, bc, canada · Kelowna, BC, Canada
Posted on Friday, September 22, 2023

Senior Product Manager - Smart Home and Energy Management as a Service

Location: 

Vancouver, BC, CA Edmonton, AB, CA Toronto, ON, CA Calgary, AB, CA

Req ID:  36614
Jobs by Category:  Sales and Marketing
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular

Description

 

Ready to create new opportunities in uncharted territory?


We’re on a mission to launch the first Energy-Management-as-a-Service product while contributing to TELUS’ overall social purpose and net carbon-neutral goals. Our team designs experiences and automates processes to help customers save on their energy bills and carbon footprint, while also educating them on energy conservation.


We’re focused on ensuring a seamless customer experience is at the core as new products are launched in the market.


Join our team and help us bring the power of the energy-saving platform to life by helping manage the product development process for multiple scrum teams and providing a clear view of the overall program to stakeholders.


What you’ll do: 

 

  • Manage and implement product strategy for customers, operations and support teams
  • Conduct technical and business reviews to define requirements and operational specifications
  • Advocate for user-centered design and process, ensuring process is intuitive and efficient
  • Partner with hardware and App teams to align and define requirements
  • Establish mechanisms to measure KPIs and obtain feedback to address problems quickly
  • Identify opportunities for change and simplifying customer experience 
  • Create clear and concise installation guides/resources for customers and internal uses

 

 

Qualifications

 

What you bring: 


You are likely in a similar product role today, with many of the traits, acumen and experience items below:

 

  • Known for your ability to test and try new things, you are curious and not afraid to bring forward new ideas 
  • With outstanding communication and presentation skills, you craft compelling messages that resonate with the audience you are presenting to, you have an exceptional eye for detail and an ability to simplify a complex message 
  • Recognized for your interpersonal, relationship building and collaboration skills, you bring groups together to understand the larger picture and are able to help guide people in the direction of outcomes 
  • Thrive in an ambiguous environment, and use data to help inform decisions and use your analytically inquisitive mind you help support recommendations and identify opportunities for change 

 

Great-to-haves


We’re especially motivated to connect with people that have one or more of the following:

 

  • 5+ years of product management, marketing, project management (PMP) or similar experience
  • Passion and curiosity for technology and industry trends
  • Bachelor's degree in business, commerce, or engineering. MBA or equivalent experience a plus
  • Technical familiarity with one or more of home automation, security, mobile, internet, home networking, TV services, energy management

 

NOTE:  This position can be worked from in or near any major centre across Canada.

#LI-hybrid  #LI-remote  #LI-SS1

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

12
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Senior Product Manager - Smart Home and Energy Management as a Service

Location: 

Vancouver, BC, CA Edmonton, AB, CA Toronto, ON, CA Calgary, AB, CA

Req ID:  36614
Jobs by Category:  Sales and Marketing
Job Function:  Marketing
Status:  Full Time
Schedule:  Regular

Description

 

Ready to create new opportunities in uncharted territory?


We’re on a mission to launch the first Energy-Management-as-a-Service product while contributing to TELUS’ overall social purpose and net carbon-neutral goals. Our team designs experiences and automates processes to help customers save on their energy bills and carbon footprint, while also educating them on energy conservation.


We’re focused on ensuring a seamless customer experience is at the core as new products are launched in the market.


Join our team and help us bring the power of the energy-saving platform to life by helping manage the product development process for multiple scrum teams and providing a clear view of the overall program to stakeholders.


What you’ll do: 

 

  • Manage and implement product strategy for customers, operations and support teams
  • Conduct technical and business reviews to define requirements and operational specifications
  • Advocate for user-centered design and process, ensuring process is intuitive and efficient
  • Partner with hardware and App teams to align and define requirements
  • Establish mechanisms to measure KPIs and obtain feedback to address problems quickly
  • Identify opportunities for change and simplifying customer experience 
  • Create clear and concise installation guides/resources for customers and internal uses

 

 

Qualifications

 

What you bring: 


You are likely in a similar product role today, with many of the traits, acumen and experience items below:

 

  • Known for your ability to test and try new things, you are curious and not afraid to bring forward new ideas 
  • With outstanding communication and presentation skills, you craft compelling messages that resonate with the audience you are presenting to, you have an exceptional eye for detail and an ability to simplify a complex message 
  • Recognized for your interpersonal, relationship building and collaboration skills, you bring groups together to understand the larger picture and are able to help guide people in the direction of outcomes 
  • Thrive in an ambiguous environment, and use data to help inform decisions and use your analytically inquisitive mind you help support recommendations and identify opportunities for change 

 

Great-to-haves


We’re especially motivated to connect with people that have one or more of the following:

 

  • 5+ years of product management, marketing, project management (PMP) or similar experience
  • Passion and curiosity for technology and industry trends
  • Bachelor's degree in business, commerce, or engineering. MBA or equivalent experience a plus
  • Technical familiarity with one or more of home automation, security, mobile, internet, home networking, TV services, energy management

 

NOTE:  This position can be worked from in or near any major centre across Canada.

#LI-hybrid  #LI-remote  #LI-SS1

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Sales and Marketing

Help us, help our customers make a real connection

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

12
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Description

 

Ready to create new opportunities in uncharted territory?


We’re on a mission to launch the first Energy-Management-as-a-Service product while contributing to TELUS’ overall social purpose and net carbon-neutral goals. Our team designs experiences and automates processes to help customers save on their energy bills and carbon footprint, while also educating them on energy conservation.


We’re focused on ensuring a seamless customer experience is at the core as new products are launched in the market.


Join our team and help us bring the power of the energy-saving platform to life by helping manage the product development process for multiple scrum teams and providing a clear view of the overall program to stakeholders.


What you’ll do: 

 

  • Manage and implement product strategy for customers, operations and support teams
  • Conduct technical and business reviews to define requirements and operational specifications
  • Advocate for user-centered design and process, ensuring process is intuitive and efficient
  • Partner with hardware and App teams to align and define requirements
  • Establish mechanisms to measure KPIs and obtain feedback to address problems quickly
  • Identify opportunities for change and simplifying customer experience 
  • Create clear and concise installation guides/resources for customers and internal uses

 

 

Qualifications

 

What you bring: 


You are likely in a similar product role today, with many of the traits, acumen and experience items below:

 

  • Known for your ability to test and try new things, you are curious and not afraid to bring forward new ideas 
  • With outstanding communication and presentation skills, you craft compelling messages that resonate with the audience you are presenting to, you have an exceptional eye for detail and an ability to simplify a complex message 
  • Recognized for your interpersonal, relationship building and collaboration skills, you bring groups together to understand the larger picture and are able to help guide people in the direction of outcomes 
  • Thrive in an ambiguous environment, and use data to help inform decisions and use your analytically inquisitive mind you help support recommendations and identify opportunities for change 

 

Great-to-haves


We’re especially motivated to connect with people that have one or more of the following:

 

  • 5+ years of product management, marketing, project management (PMP) or similar experience
  • Passion and curiosity for technology and industry trends
  • Bachelor's degree in business, commerce, or engineering. MBA or equivalent experience a plus
  • Technical familiarity with one or more of home automation, security, mobile, internet, home networking, TV services, energy management

 

NOTE:  This position can be worked from in or near any major centre across Canada.

#LI-hybrid  #LI-remote  #LI-SS1