Senior Technical Product Manager - TELUS Health Pharmacy Solutions

TELUS

TELUS

IT, Product
Toronto, ON, Canada
Posted on Friday, September 22, 2023

Senior Technical Product Manager - TELUS Health Pharmacy Solutions

Location: 

Toronto, ON, CA

Req ID:  36481
Jobs by Category:  Health
Job Function:  Product Management & UX/UI Design
Status:  Full Time
Schedule:  Regular

Join our team

The Pharmacy Solutions team is a dynamic cross functional team within TELUS Health which manages the leading Pharmacy Management Systems (PMS) across Canada. As a primary source of patient records dispensing information, the PMS is crucial to supporting 3rd party vendors and integrators. 

As a Senior Technical Product Manager, you’ll collaborate with a diverse user-centric product and development team to deliver innovative integrations, streamlined processes and critical projects that prioritize scalability, reliability and efficiency to help take our customer journey and overall business to the next level.  We are seeking a curious, independent and experienced individual who can work easily in a matrix organization to develop and execute on initiatives that support present and future product needs.

What you'll do

 

  • Solve complex challenges with a team of passionate business and product owners, rolling up your sleeves to develop and execute creative solutions
  • Establish a technical roadmap for our overall API stack; bringing integrations and services to life from concept to delivery and driving efficiency through our development processes
  • Own and drive our integration strategy, advancing the TELUS Health ecosystem strategy; acting as project manager to develop vision, project plan and track implementation of certain initiatives
  • Creating, maintaining and grooming a backlog of user stories you will drive; refine and adjust your delivery plans to reflect detailed scope, effort, and priority, as it becomes available from project teams and development leads 
  • Spearhead initiatives to mature our delivery practices including automation, testing and deployment practices
  • Effectively connect the dots between technology, architecture, business, and customer experience
  • Collaborate with architecture, product management and development teams to understand feature roadmap and technical requirements
  • Work with the business to understand needs and document requirements for front and back-end system changes; manage these changes throughout the lifecycle by working closely with the lead architect and developers
  • Follow technical trends in the industry and maintain your technology expertise
  • Effectively communicate strategy and roadmap for a non-technical audience, in verbal and written form, including presentations
  • Support business case development to identify opportunities, garner stakeholder buy-in and secure resources and funding
  • Lead your peers by example in using agile practices and values by actively participating, driving discussions, and empowering team members to make decisions
     

What you bring

 

  • Bachelor's degree in Engineering or Information Technology (computer science, data sciences, or equivalent experience)
  • Minimum 5 years of previous technical or software development experience with a strong foundation in and knowledge of agile process and principles
  • Understanding of cloud and local APIs, interface agreements, etc.
  • Recognized for your work in any combination of product management, solutioning, development, or engineering
  • Excel in a collaborative and cross-functional setting, with an ability to co-create and execute with other business primes; interest in learning from others, and in teaching others
  • Experience delivering complex solutions, while making the case for intelligent trade-offs between delivery time/quality/scope and cost; can foresee escalations and proactively solve delivery issues
  • Excellent organizational, planning and time management skills are necessary - must be able to schedule and manage multiple complex tasks
  • Seasoned in gathering customer needs and requirements and being able to expose them into organized development items

 

Great-to-haves

 

  • Bilingualism in French and English is preferred
  • Great communication skills 
  • Experience in product management 
  • Knowledge of the Atlassian Suite (Confluence, JIRA)
  • Pharmacy, Pharma, Group Insurance, Healthcare IT experience
  • Experience working directly with third party offshore development teams
  • Have worked in large complex technology organizations
  • Project Management, Product Owner, or Scrum Master Certification 
     


 

Why TELUS?

 


At TELUS, you’ll join a diverse team dedicated to learning, teaching, and impact; as individuals and as a team. As a workplace, we care about our team members and have a total rewards package that makes being a part of TELUS Health something to be proud of: 


100% remote within Canada: so you can work where you feel most inspired (including in-person if YOU want to!)
Stay healthy: flex benefits with options to customize coverage based on your lifestyle and needs, inclusively offering coverage for Gender Affirmation and Fertility treatments.
Virtual Care: premium access to digital healthcare for you and a loved one; avoid long waits at the clinic, just chat with a medical professional from your couch!
Work Life Integration: paid vacation and flexible well-being days
Family leave: mothers, fathers and adoptive parents benefit from a top-up during part of their leave.
Pension plan: to help you save for the future with a generous company match (free money!).
Employee Share Purchase Plan: you can invest in our shared success, company matched!
Wellness Spending Account: To support your whole person wellness 
Learning and development: Internal resources for business, leadership, and technical skills 
Savings: who doesn’t love discounts? (on TELUS services and partner/supplier services and products)
Employee and family assistance: LifeWorks provides free services to support you through life events
Tools/Technology: We provide a Macbook and other equipment, enabling you to do your best work
 
#LI-remote
#LI-HH1

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Senior Technical Product Manager - TELUS Health Pharmacy Solutions

Location: 

Toronto, ON, CA

Req ID:  36481
Jobs by Category:  Health
Job Function:  Product Management & UX/UI Design
Status:  Full Time
Schedule:  Regular

Join our team

The Pharmacy Solutions team is a dynamic cross functional team within TELUS Health which manages the leading Pharmacy Management Systems (PMS) across Canada. As a primary source of patient records dispensing information, the PMS is crucial to supporting 3rd party vendors and integrators. 

As a Senior Technical Product Manager, you’ll collaborate with a diverse user-centric product and development team to deliver innovative integrations, streamlined processes and critical projects that prioritize scalability, reliability and efficiency to help take our customer journey and overall business to the next level.  We are seeking a curious, independent and experienced individual who can work easily in a matrix organization to develop and execute on initiatives that support present and future product needs.

What you'll do

 

  • Solve complex challenges with a team of passionate business and product owners, rolling up your sleeves to develop and execute creative solutions
  • Establish a technical roadmap for our overall API stack; bringing integrations and services to life from concept to delivery and driving efficiency through our development processes
  • Own and drive our integration strategy, advancing the TELUS Health ecosystem strategy; acting as project manager to develop vision, project plan and track implementation of certain initiatives
  • Creating, maintaining and grooming a backlog of user stories you will drive; refine and adjust your delivery plans to reflect detailed scope, effort, and priority, as it becomes available from project teams and development leads 
  • Spearhead initiatives to mature our delivery practices including automation, testing and deployment practices
  • Effectively connect the dots between technology, architecture, business, and customer experience
  • Collaborate with architecture, product management and development teams to understand feature roadmap and technical requirements
  • Work with the business to understand needs and document requirements for front and back-end system changes; manage these changes throughout the lifecycle by working closely with the lead architect and developers
  • Follow technical trends in the industry and maintain your technology expertise
  • Effectively communicate strategy and roadmap for a non-technical audience, in verbal and written form, including presentations
  • Support business case development to identify opportunities, garner stakeholder buy-in and secure resources and funding
  • Lead your peers by example in using agile practices and values by actively participating, driving discussions, and empowering team members to make decisions
     

What you bring

 

  • Bachelor's degree in Engineering or Information Technology (computer science, data sciences, or equivalent experience)
  • Minimum 5 years of previous technical or software development experience with a strong foundation in and knowledge of agile process and principles
  • Understanding of cloud and local APIs, interface agreements, etc.
  • Recognized for your work in any combination of product management, solutioning, development, or engineering
  • Excel in a collaborative and cross-functional setting, with an ability to co-create and execute with other business primes; interest in learning from others, and in teaching others
  • Experience delivering complex solutions, while making the case for intelligent trade-offs between delivery time/quality/scope and cost; can foresee escalations and proactively solve delivery issues
  • Excellent organizational, planning and time management skills are necessary - must be able to schedule and manage multiple complex tasks
  • Seasoned in gathering customer needs and requirements and being able to expose them into organized development items

 

Great-to-haves

 

  • Bilingualism in French and English is preferred
  • Great communication skills 
  • Experience in product management 
  • Knowledge of the Atlassian Suite (Confluence, JIRA)
  • Pharmacy, Pharma, Group Insurance, Healthcare IT experience
  • Experience working directly with third party offshore development teams
  • Have worked in large complex technology organizations
  • Project Management, Product Owner, or Scrum Master Certification 
     


 

Why TELUS?

 


At TELUS, you’ll join a diverse team dedicated to learning, teaching, and impact; as individuals and as a team. As a workplace, we care about our team members and have a total rewards package that makes being a part of TELUS Health something to be proud of: 


100% remote within Canada: so you can work where you feel most inspired (including in-person if YOU want to!)
Stay healthy: flex benefits with options to customize coverage based on your lifestyle and needs, inclusively offering coverage for Gender Affirmation and Fertility treatments.
Virtual Care: premium access to digital healthcare for you and a loved one; avoid long waits at the clinic, just chat with a medical professional from your couch!
Work Life Integration: paid vacation and flexible well-being days
Family leave: mothers, fathers and adoptive parents benefit from a top-up during part of their leave.
Pension plan: to help you save for the future with a generous company match (free money!).
Employee Share Purchase Plan: you can invest in our shared success, company matched!
Wellness Spending Account: To support your whole person wellness 
Learning and development: Internal resources for business, leadership, and technical skills 
Savings: who doesn’t love discounts? (on TELUS services and partner/supplier services and products)
Employee and family assistance: LifeWorks provides free services to support you through life events
Tools/Technology: We provide a Macbook and other equipment, enabling you to do your best work
 
#LI-remote
#LI-HH1

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.  

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

 

 

 

 

Health

We’re looking for clinicians, programmers, product developers, sales and marketing people, customer support, and everyone in between. If you have a penchant for turning information into better health outcomes, then we want you to help us develop, implement and manage the most innovative healthcare solutions possible.

We are honoured to be recognized

21,166
Physicians using TELUS Health electronic medical records

6,300
Pharmacies using our pharmacy solutions

140 million+
Health claims processed using TELUS Health solutions

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Join our team

The Pharmacy Solutions team is a dynamic cross functional team within TELUS Health which manages the leading Pharmacy Management Systems (PMS) across Canada. As a primary source of patient records dispensing information, the PMS is crucial to supporting 3rd party vendors and integrators. 

As a Senior Technical Product Manager, you’ll collaborate with a diverse user-centric product and development team to deliver innovative integrations, streamlined processes and critical projects that prioritize scalability, reliability and efficiency to help take our customer journey and overall business to the next level.  We are seeking a curious, independent and experienced individual who can work easily in a matrix organization to develop and execute on initiatives that support present and future product needs.

What you'll do

 

  • Solve complex challenges with a team of passionate business and product owners, rolling up your sleeves to develop and execute creative solutions
  • Establish a technical roadmap for our overall API stack; bringing integrations and services to life from concept to delivery and driving efficiency through our development processes
  • Own and drive our integration strategy, advancing the TELUS Health ecosystem strategy; acting as project manager to develop vision, project plan and track implementation of certain initiatives
  • Creating, maintaining and grooming a backlog of user stories you will drive; refine and adjust your delivery plans to reflect detailed scope, effort, and priority, as it becomes available from project teams and development leads 
  • Spearhead initiatives to mature our delivery practices including automation, testing and deployment practices
  • Effectively connect the dots between technology, architecture, business, and customer experience
  • Collaborate with architecture, product management and development teams to understand feature roadmap and technical requirements
  • Work with the business to understand needs and document requirements for front and back-end system changes; manage these changes throughout the lifecycle by working closely with the lead architect and developers
  • Follow technical trends in the industry and maintain your technology expertise
  • Effectively communicate strategy and roadmap for a non-technical audience, in verbal and written form, including presentations
  • Support business case development to identify opportunities, garner stakeholder buy-in and secure resources and funding
  • Lead your peers by example in using agile practices and values by actively participating, driving discussions, and empowering team members to make decisions
     

What you bring

 

  • Bachelor's degree in Engineering or Information Technology (computer science, data sciences, or equivalent experience)
  • Minimum 5 years of previous technical or software development experience with a strong foundation in and knowledge of agile process and principles
  • Understanding of cloud and local APIs, interface agreements, etc.
  • Recognized for your work in any combination of product management, solutioning, development, or engineering
  • Excel in a collaborative and cross-functional setting, with an ability to co-create and execute with other business primes; interest in learning from others, and in teaching others
  • Experience delivering complex solutions, while making the case for intelligent trade-offs between delivery time/quality/scope and cost; can foresee escalations and proactively solve delivery issues
  • Excellent organizational, planning and time management skills are necessary - must be able to schedule and manage multiple complex tasks
  • Seasoned in gathering customer needs and requirements and being able to expose them into organized development items

 

Great-to-haves

 

  • Bilingualism in French and English is preferred
  • Great communication skills 
  • Experience in product management 
  • Knowledge of the Atlassian Suite (Confluence, JIRA)
  • Pharmacy, Pharma, Group Insurance, Healthcare IT experience
  • Experience working directly with third party offshore development teams
  • Have worked in large complex technology organizations
  • Project Management, Product Owner, or Scrum Master Certification 
     


 

Why TELUS?

 


At TELUS, you’ll join a diverse team dedicated to learning, teaching, and impact; as individuals and as a team. As a workplace, we care about our team members and have a total rewards package that makes being a part of TELUS Health something to be proud of: 


100% remote within Canada: so you can work where you feel most inspired (including in-person if YOU want to!)
Stay healthy: flex benefits with options to customize coverage based on your lifestyle and needs, inclusively offering coverage for Gender Affirmation and Fertility treatments.
Virtual Care: premium access to digital healthcare for you and a loved one; avoid long waits at the clinic, just chat with a medical professional from your couch!
Work Life Integration: paid vacation and flexible well-being days
Family leave: mothers, fathers and adoptive parents benefit from a top-up during part of their leave.
Pension plan: to help you save for the future with a generous company match (free money!).
Employee Share Purchase Plan: you can invest in our shared success, company matched!
Wellness Spending Account: To support your whole person wellness 
Learning and development: Internal resources for business, leadership, and technical skills 
Savings: who doesn’t love discounts? (on TELUS services and partner/supplier services and products)
Employee and family assistance: LifeWorks provides free services to support you through life events
Tools/Technology: We provide a Macbook and other equipment, enabling you to do your best work
 
#LI-remote
#LI-HH1