Senior Manager, Customer Brand Identity

STEMCELL Technologies

STEMCELL Technologies

Customer Service
Vancouver, BC, Canada
Posted on Tuesday, October 31, 2023

Job Description Summary

Do you have deep appreciation and awe for iconic brands? Are you an exceptional communicator with the ability to find the perfect story, language, and voice to capture an audience and convey a vision? Is your superpower translating intangible, nuanced, and bold ideas into creative and impactful strategies and plans?

STEMCELL Technologies is looking for a talented and knowledgeable branding professional to join our team as Senior Manager, Customer Brand Identity. Reporting to the Director, Brand and Scientific Communication, this individual will contribute to developing the overall brand strategy for STEMCELL, and is responsible for implementing STEMCELL’s customer brand identity. Working collaboratively across the company, this role will help ensure that STEMCELL maintains an iconic and trusted brand, that the company is consistently true to its brand promise, and that STEMCELL empowers and enables genuine brand ambassadorship.

Job Description

Duties and Responsibilities

  • Serve alongside key stakeholders on committees and projects as a subject matter expert in customer brand identity

  • Conceptualize, review, lead, and execute creative, impactful, and on-brand marketing campaigns

  • Lead and execute brand ambassadorship projects and programs

  • Develop, implement, and govern policies and processes for maintaining brand standards

  • Lead a team of brand marketers as a manager of managers

Knowledge and Qualifications

  • Minimum Bachelor's Degree (preferably in a biomedical field) with 12+ years of experience, Master’s with 10+ years of experience, or PhD (preferred) with 7+ years of experience in branding/marketing

  • 5+ years experience in a leadership role with team, project, and program management responsibilities

  • Experience working in a scientific research lab or in the biotechnology industry in a customer-facing capacity is a strong asset

  • Demonstrated creativity and impactful storytelling in a brand or marketing context through a variety of mediums and platforms (portfolio or examples required)

#Nonbench #LI-Hybrid #LI-CC1

STEMCELL Technologies is a privately-owned biotechnology company based in Vancouver that helps power leading-edge life science research around the world. Scientists performing stem cell, immunology, cancer, regenerative medicine and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, ancillary reagents and contract assay services. We create novel, useful, standardized products of unfailing quality and deliver them to more than 70 countries via our many regional offices plus distribution centres in Vancouver, Seattle, Grenoble and Singapore. Driven by our love of science and our passion for quality, we see ourselves simply as “Scientists Helping Scientists” – standing by our customers to provide outstanding products, technical support and training. We have over 1000 science-oriented employees globally, including 250 PhDs/MScs, with most others holding a BSc or engineering degree. STEMCELL is proud to be the largest Biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact.

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

The annual base salary for this job ranges from:

$115,120.00 - $172,700.00

STEMCELL determines an individual’s pay within the range based on multiple factors including experience, education, job-related skills, and equity within the team or organization. For jobs that are eligible for sales incentives, the range noted above is inclusive of target incentives; actual incentives are based on individual performance results in accordance with company policy. In addition to base salary, STEMCELL offers a comprehensive total rewards package including health benefits, retirement savings, and more.

NOTE: STEMCELL’s vaccination policy requires that all candidates for this role be fully vaccinated against COVID-19 (including boosters), as currently recommended or required by local health authorities and public health orders, unless an exemption from this policy is approved through our accommodation request process.

To apply, please select the “Apply” button below. You will then be directed to a login screen asking you to set up an account, which is required to apply.​​