Office Administrator (P/T Mon-Wed) [Markham, ON]



Markham, ON, Canada
Posted on Thursday, September 14, 2023

We're Hiring!

We're looking for brilliant thinkers to join our #Rocketeers. If you've ever wondered what it's like to work in a place where people enjoy their work and where talent is more important than the title, then keep reading.

What is ScalePad?

ScalePad is a market-leading software-as-a-service (SaaS) company with headquarters in 3 major cities of Canada; Vancouver, Toronto and Montreal. However, we are proud to say our employee reach is now global so we can best serve our partners all over the world.

Our success is no accident: Our award-winning platform strengthens connections between Managed Service Providers (MSPs) and their clients. Trusted by more than 10,000 partners worldwide, ScalePad’s applications are used by MSPs to improve their clients' overall IT environments and enhance the client experience. The Best Apps in Your Stack™️ deliver actionable insights that lead to enhanced service delivery through automated data collection and analysis.

You can contribute to our innovation and appreciate how your work is helping take this company to a higher level of operational maturity. More on that here.

Your mission should you choose to accept it.
As a part time Office Administrator, you are a ScalePad culture cultivator; incharge of creating a positive, efficient and safe working space. Monday-Wednesday each week, you are responsible for working in the Markham office, professionally greeting Rocketeers and connecting clients, consultants and vendors to the appropriate team member. The Office Administrator plays a pivotal role in the support of our teams and ultimately acts the go-to person for all individuals located in the office.


  • Available in office Monday-Wednesday 8:00am-4:30pm EST, with flexibility for occasional shifts to accommodate events.
  • Ensure a high level of service is provided to all who enter the office.
  • Keep the reception and front lobby area tidy and presentable at all times.
  • Maintain daily courier schedules & book couriers.
  • Process and distribute incoming and outgoing correspondence.
  • Working directly with our People & Culture team to ensure continuous communication between office locations.
  • Coordinate with external vendors for various purposes including office supplies, catering, printers, snacks, coffee, etc.
  • Assist with boardroom management including bookings, set up/ clean up, and troubleshooting with equipment.
  • Supporting in the creation and execution of events.
  • Liaise with building management on repair of maintenance issues.
  • Ensure cleanliness of staff kitchen; load and unload dishwashers, contain catering dishes and consolidate food items.


  • 1+ years experience in a similar role
  • Committed to providing the highest level of customer service
  • Consistently reliable, punctual, and proactive
  • Knowledge of G-Suite and IT-savvy (ability to troubleshoot is an asset).
  • Experience with coordinating events keeping inclusivity at top of mind (bi-monthly & holiday events)
  • Assertive communication skills, both written and verbal.
  • Bonus: Experience with a task management software (eg. Asana).

Perks, Perks, Perks.

  • Mentorships by industry veterans with a 100% track record of industry success in funding and scaling software companies creates endless career opportunities
  • Training and professional development budget provided to help advance your career and skills (available each year to every employee)
  • World-class offices and facilities in downtown Vancouver B.C., Markham ON and Montreal QC, for locals seeking a hybrid experience
  • Brand new, top-of-the-line hardware, and equipment providing an ideal working environment either at home or in the office
  • A top of the line benefits package
  • Monthly stipend to assist with creating the best hybrid work experience.
  • Employee Stock Options provided to all eligible employees!

Work-Life Balance.

We love our #Rocketeers! We value their work and recognize that to be a great #Rocketeer you have to have a work-life balance. Our teams work on a hybrid model. This may mean working in one of our hub offices a few set days a week with your team or working remotely, whichever is deemed most beneficial for the success of the employee and specified role. Our goal is to provide the best work-life balance, whether that is in the office or at home.

Even while working remotely our teams are dedicated to staying connected throughout the day, so there is never a dull moment and you still feel part of the community, no matter where you are working from.

Dream jobs don’t knock on your door every day.

ScalePad is not your typical software company. When we hire you, we aren’t just offering you a job, but rather we are committing to investing in both you and your long-term career. You'll help shape how this modern SaaS company operates and make a genuine impact on the future of our people, product, and partners.

ScalePad values first and foremost our people, we celebrate a strong sense of belonging within our dynamic team of #Rocketeers! We value each person’s unique experiences, diverse backgrounds, and sparks of brilliance. Apply now and let’s have an open conversation about how we can support you to thrive and succeed. Join us and let’s embark on an exhilarating journey together!

Please no recruiters or phone calls.