SAMp iXp - Customer Engagement Innovation

SAP IoT Startup Accelerator

SAP IoT Startup Accelerator

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See open jobs at SAP IoT Startup Accelerator.
Customer Service
Vancouver, BC, Canada
Posted on Friday, February 2, 2024

SAMp iXp - Customer Engagement Innovation

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP

  1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
  2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
  3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

About the team

SAP’s Global Value Advisory (GVA), a key component of SAP’s Industries & Customer Advisory (ICA) group, is focused on supporting SAP customers and the 600 SAP Value Advisors across our regions as they conduct collaborative value-based customer engagements.

The VA team has been a competitive differentiator for SAP for almost two decades and continues to play a leading role in setting industry-leading value-selling practices in the technology industry. The team supports tip of the spear engagements across the globe hand in hand with the regions. The Global VA team is responsible for developing thought leadership content, value-based tools, customer engagement methodology and enablement for the field, and provides support for strategic customer engagements to help articulate the business value customers can achieve with SAP innovations.

We strive to achieve customer success and advance SAP’s strategic agenda across all lines of business spanning 25 industries.

What you’ll do

Position Title: SAP iXp - Customer Engagement Innovation
Location: Vancouver, BC
Expected start date to end date: March-April 2024 (6 months)

In this role you'll

This position will report to the Global VP of Customer Engagements and Innovation and is focused on three key areas.

Customer Engagements:

Support customer engagements in collaborations with global engagement managers, regional practitioners, account teams, and external stakeholders.

Solicit field feedback on requirements and opportunities to improve how we engage with SAP customers in value-focused engagements. Translate requirements into engagement methodology, tools, and projects that help scale value advisory.

Champion the development of original thought leadership and concrete value add from own engagement experiences or by capturing the same from the field


Own the Customer Value Journey and ensure its execution in customer engagements w/ focus on results achieved and customer outputs driven.

Design and scale and VA model that supports volume with velocity.

Work with the Global VA functions to ensure the successful roll out of new programs at a Regional / MU level.

Act as a conduit between the Global VA team and select Regions to ensure best practice sharing and adoption.


Identify key industry trends and changing industry dynamics to evolve SAP VA consultative selling practices, ensure on-going relevance and continued VA leadership position in the industry.

Identify new ways to engage with customers to support their journey with value and business transformation at the center. Pilot and scale those initiatives efficiently and rollout based on pilot results.

Role requirements

  • Track record of top performance and continuously executing on best-in-class consulting or analytical engagements in investment banking, consulting, educational environments, or similar.
  • Excellent communication skills that translate to design awareness of Powerpoint and Excel
  • Hypothesis and data-driven mindset to make analytical decisions for the customer and the VA field.
  • Ability to lead cross-functional, global teams for successful project execution with ability to motivate and influence individuals beyond direct field of control.
  • Ability to take complex topics and synthesize into clear, concise executive summaries. Support, develop and deliver presentations to senior customer and SAP leadership teams
  • Ability to work in virtual set-ups with 10-20% travel requirements when travelling is safe.
  • Excellent written oral, and presentation skills in English is mandatory


We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 18.00 - 36.00 CAD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: SAPNorthAmericaBenefits.com

Requisition ID: 384818 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid

Requisition ID: 384818
Posted Date: Feb 1, 2024
Work Area: Administration
Career Status: Student
Employment Type: Intern
Expected Travel: 0 - 10%

Vancouver, British Columbia, CA, V6B 1A9

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This job is no longer accepting applications

See open jobs at SAP IoT Startup Accelerator.