UX Writer

Samsung Electronics

Samsung Electronics

Marketing & Communications, Design
Vancouver, BC, Canada
Posted on Friday, September 15, 2023

Position Summary

Our content is one of the first things our customers see when they use our products. We want to create a great first impression, excite our customers, educate them on the possibilities, help them when they run into issues, and enhance our company brand.

The ideal candidate for this position is a keen learner who enjoys being a Subject Matter Expert, excels at research, loves being an early product user, passionately advocates on behalf of customers, and develops world-class content that is perfectly pitched to our audience.

Role and Responsibilities

  • Create engaging, concise, and clear UX copy for Samsung B2B’s products and services
  • Develop and maintain an understanding of Samsung’s B2B technology, services, and business strategy
  • Review content to ensure adherence to style guidelines and optimization for user experience
  • Collaborate with UX Designers, Product Managers, Researchers, Developers, and many others to develop and execute business strategies through your writing
  • Take a user-centric approach to create UI text that facilitates user navigation and end-to-end customer experience
  • Focus on strategies to define and shape the voice of the product and establish consistency across different services

Skills and Qualifications

  • 2+ years' experience as a UX writer
  • Bachelor’s degree in English, Communications, Marketing, Journalism, or equivalent
  • Strong verbal and written communication skills, along with excellent presentation skills
  • Excellent project management skills with the ability to handle time-sensitive, multiple simultaneous marketing initiatives, meet deadlines, and collaborate with cross-functional teams
  • Strong attention to detail and a commitment to quality
  • Experience with measuring, analyzing, and refining UX copy results based on key business metrics
  • Portfolio highlighting UX-focused writing samples and business impact
  • Good understanding of design and UX process, with experience using tools such as Figma
  • Understanding of how to succeed on a global team in different time zones

Samsung is an equal employment opportunity employer. We thank you for your interest in working for Samsung; only candidates selected for an interview will be contacted.



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