Position Summary

Our content is one of the first things our customers see when they use our products. We want to create a great first impression, excite our customers, educate them on the possibilities, help them when they run into issues, and enhance our company brand.

The ideal candidate for this position is a keen learner who enjoys being a Subject Matter Expert, excels at research, loves being an early product user, passionately advocates on behalf of customers, and develops world-class content that is perfectly pitched to our audience.

Role and Responsibilities

• Create engaging, concise, and clear UX copy for Samsung B2B’s products and services
• Develop and maintain an understanding of Samsung’s B2B technology, services, and business strategy
• Review content to ensure adherence to style guidelines and optimization for user experience
• Collaborate with UX Designers, Product Managers, Researchers, Developers, and many others to develop and execute business strategies through your writing
• Take a user-centric approach to create UI text that facilitates user navigation and end-to-end customer experience
• Focus on strategies to define and shape the voice of the product and establish consistency across different services

Skills and Qualifications

• 2+ years' experience as a UX writer
• Bachelor’s degree in English, Communications, Marketing, Journalism, or equivalent
• Strong verbal and written communication skills, along with excellent presentation skills
• Excellent project management skills with the ability to handle time-sensitive, multiple simultaneous marketing initiatives, meet deadlines, and collaborate with cross-functional teams
• Strong attention to detail and a commitment to quality
• Experience with measuring, analyzing, and refining UX copy results based on key business metrics
• Portfolio highlighting UX-focused writing samples and business impact
• Good understanding of design and UX process, with experience using tools such as Figma
• Understanding of how to succeed on a global team in different time zones

Samsung is an equal employment opportunity employer. We thank you for your interest in working for Samsung; only candidates selected for an interview will be contacted.

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