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Challenger Baseball Administration Coordinator, Jays Care Programs

Rogers Communications

Rogers Communications

Toronto, ON, Canada
Posted on Friday, February 9, 2024

At the Toronto Blue Jays, our mission is to get better every day to win world series championships and celebrate with our fans across Canada. Whether you are part of our team on or off the field, we have an unwavering commitment to elevate every aspect of our roles, consistently innovating and delivering excellence each day.

We offer a unique and exciting experience that extends beyond the ballpark, whether you are passionate about baseball or simply interested in becoming a part of a multifaceted, diverse sports organization, we welcome you.

If you are motivated to help bring World Series Championships back to Canada and to celebrate with our fans, there's a spot waiting for you here with the Toronto Blue Jays!

Challenger Baseball Administration Coordinator, Jays Care Programs

Jays Care Foundation | Toronto Blue Jays Baseball Club


Are you excited to create opportunities for children and youth facing barriers in sport? Are you ready to join an award-winning team of innovators, creators and dreamers? If you answered yes, we are looking for someone like you!

Jays Care Foundation, the charitable arm of the Toronto Blue Jays, uses the power of baseball to create positive social change in communities across Canada. Are you interested in working for an award-winning organization committed to levelling the playing field for kids facing barriers across Canada? Join our team of passionate and dedicated staff working directly with community partners throughout the country to deliver our best-in-class programming. Step up to the plate and apply to join the Jays Care team today!

Jays Care is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

Challenger Baseball is a nation-wide adaptive baseball program designed to empower children, youth and adults living with cognitive and/or physical disabilities and is one of Jays Care Foundation’s (JCF) signature programs. The program provides its athletes with the opportunity to learn and enhance their life skills such as communication, resiliency, building relationships and leadership all through the power of sport that is adapted to their unique abilities and potential.

The Challenger Baseball Administrative Coordinator role is designed to provide an exciting opportunity for individuals looking to gain valuable work experience in the sport for development sector, specifically in administration and initiatives focused on diverse abilities. The successful candidate in this role can expect to become a subject matter expert in how JCF delivers successful outcome-based sports programs for children, youth and adults facing significant barriers to participation in some of Canada’s most marginalized communities. This opportunity will provide a dynamic, fast paced, and unique learning experience for individuals with big attention to detail, big ambition, big potential and a growth-mindset.

The Challenger Baseball Administrative Coordinator can expect to partake in a combination of:

  • Day-to-day coordination and administration of outcome-based sport for development programming in a wide range of communities across Canada
  • Streamlining processes that impact programs nationwide
  • Innovative program design processes
  • Implementation of monitoring, evaluation and learning systems and processes

Administrative Coordinator, Challenger Baseball

Jays Care Foundation is seeking an administration powerhouse who is passionate about organization, attention to detail, and streamlining administrative processes used to support the program coordination of Challenger Baseball leagues across the country. This includes being high-touch with 100+ programs across Canada, ensuring each program has the resources they require to run best-in-class sport for development programming, and streamlining processes to create organizational systems that have the potential to change the way we reach thousands of marginalized children, youth and adults in their communities each year.

Candidates should have experience working with children, youth and/or adults with physical and/or cognitive disabilities. Ideal candidates will have exceptional communication skills (both written & oral), experience overseeing and managing databases, and considers attention to detail, and streamlining processes some of their best professional qualities. The Administrative Coordinator will be responsible for helping to launch, support and inspire exceptional baseball for development programs across the country.

REPORTS TO: Senior Manager, Challenger Baseball

CONTRACT DURATION: 12 Months (March 2024 – March 2025)

TRAVEL REQUIREMENTS: Up to 10%

Rate of pay: $18/hour

Roles and Responsibilities:

Job Responsibility #1: ADMINISTRATIVE INITIATIVES: (% of Time: up to 70%)

  • Spearhead a wide variety of administrative initiatives critical to the operation of Challenger Baseball programs across Canada such as, but not limited to organizing and coordinating the distribution of equipment and resources, mailing and shipping, and inputting data.
  • Oversee expense reconciliation portal, collect invoices and code to program budget
  • Create and track program agreements and grants
  • Offer best-in-class customer service as an expert in Challenger Baseball and adaptive recreation and education to support phone calls, e-mails, and other communication from program stakeholders including coaches, educators, parents, implementing partners and new inquiries. Exceptional oral and written communication skills required.
  • Create support materials to enhance community outreach, program development and program expansion initiatives including posters, brochures, and infographics using Canva
  • Support new program growth in communities across Canada
  • Coordinate with internal and external suppliers to create and procure promotional and program resources.

Job Responsibility #2: PLANNING AND SUPPORTING KEY TRAINING & EVENTS: (% of Time: up to 15%)

  • Support staff and volunteers on training and event days, including pre-event communication, training, and role designation
  • Direct the detailed organization of trainings, workshops and clinics including booking in-person and virtual training spaces, managing and booking all travel and accommodations for the Challenger Baseball team, ordering supplies, and liaising with leagues and program partners
  • Become an expert in each of Jays Care’s Challenger Baseball signature events, clinics and training initiatives and work with program staff and stakeholders to plan, organize, direct and assess these best-in-class opportunities for athletes, volunteers, families and communities
  • Organize virtual or in-person training sessions from start to finish, including (but not limited to) ordering materials, creating schedules, ensuring event flow while maintaining an inclusive, modifiable environment suited to each individual attendee

Job Responsibility #3: COACHING, WORKSHOP FACILITATION AND SUPPORT VISITS: (% of Time: up to 10%)

  • Attend community Challenger Baseball programs to support program staff in offering on-the-ground coaching and support, enhancing the outcomes that each unique program is working to achieve
  • Modify and adapt facilitation processes to meet the needs of each individual participant
  • Integrate strategies to communicate, engage and motivate athletes and participants to get them involved in programming
  • Use a variety of techniques to effectively manage children’s behaviors and enhance their life-skills through baseball
  • Offer supportive and constructive feedback to help coaches, program leaders and front-line workers build off existing programs.
  • Model best-in-class and innovative program facilitation skills with children, youth, and adults

Job Responsibility #5: MONITORING AND ASSESSMENT: (% of Time: up to 5%)

  • Use and creatively adapt a variety of participatory and activity-based tools to assess the impact of Challenger Baseball
  • Organize and assess data to prepare content for quarterly reports

EDUCATION/EXPERIENCE:

  • Degree in Office Administration, School Administration or related field
  • Experience volunteering and/or working with children, youth and/or adults with physical and/or cognitive disabilities
  • 2+ years working in roles with heavy administrative tasks requiring prominent attention to detail
  • Strong proficiency in Microsoft Word, Excel, PowerPoint
  • Strong problem solving and group work leadership skills
  • Proven track record of interacting with senior business, government and non-profit leaders
  • Ability to work flexible hours
  • Ability to travel 10% of the time
  • Valid ‘G’ Driver’s License

DESIRED (ASSET):

  • Bilingual (English and French)
  • Proficiency in Salesforce or Qualtrics considered an asset
  • Experience with Canva
  • Experience managing a large volume of inquiries via e-mail and phone call
  • Experience prioritizing large numbers of time-consuming tasks
  • Experience creating efficient systems and processes

COMPETENCIES/PERSONAL ATTRIBUTES:

  • Highly organized
  • Superior written and oral communication skills
  • Strong planning and coordination skills
  • Growth mindset and strong desire to challenge the typical
  • Exceptional computer skills including knowledge of Microsoft Programs including Excel, PowerPoint and OneNote
  • Team Player and ability to see the big picture goals of the organization and contribute on day-to-day tasks
  • Strong attention to details when planning
  • Highly motivated and committed to program success
  • Accurate and timely reporting
  • Decision-making skills
  • Able to work under pressure
  • Ability to work independently and as part of a team
  • Interested in being part of community development
  • Excellent interpersonal skills
  • Ability to work well with all levels of internal management and staff, as well as external partners and prospective partners

Jays Care is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.


At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Successful candidates will be required to complete a background check as part of the hiring process.

Schedule: Full time
Shift: Day
Length of Contract: 12 Months
Work Location: 1 Blue Jays Way (210), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Administration & Reception / Coordination
Requisition ID: 300748

Posting Notes: Toronto Blue Jays