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Plant Technician

Rogers Communications

Rogers Communications

Operations
Brooks, AB, Canada
Posted on Thursday, February 8, 2024

At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference –we’re passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity:

We have an exciting opportunity for a Plant Technician working out of our Medicine Hat, AB office, reporting to the Manager of Field Operations. The successful candidate will be responsible for the maintenance of our outside plant network to deliver an exceptional customer experience on a continual basis.

What's in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team.

  • Competitive Salary

  • Enjoy discounts up to 50% off Blue Jays tickets, Rogers, and Fido Services, 25% off TSC items, and 20% discount on all wireless accessories sold in Rogers Stores.

  • Health & Dental Benefits, Pension plan and Stock Matching options

  • Growth & Development opportunities to grow in Field Operations

  • Work for an organization committed to environmental protection

  • We are an organization with a strong commitment to diversity and inclusion with diversity groups supporting equity – including groups representing People of Colour, 2SLGBRTQIA+, Indigenous Peoples, Persons with Disabilities, and Women

What you'll do

  • Splice, join, connect and test fiber optic cables; Find the nature, cause and location of trouble

  • Diagnose, repair and build all components of an outside coaxial/fiber optic network

  • Document and reporting on completed splicing work

  • Operate and test equipment related to the maintenance of 2-way coaxial and fiber systems

  • Maintain accurate system records and support documentation regarding all work orders

  • Work with various internal stakeholders to collaborate and resolve complex, customer impacting issues in an effective and timely manner

What you bring

  • A Valid full class 5 drivers license

  • Demonstrates behaviours, which support key success factors: Accountability, Adaptability & Customer 1st

  • Comfortable working outside year round in all types of weather

  • Ability to work various shifts including evenings, weekends, statutory holidays when required, rotational on call duties and out of town work

  • Physically able to perform all aspects of the job including working at heights of up to 40 ft, heaving lifting up to 100lbs, and maneuvering through tight and confined spaces

  • A technical acumen, with a desire to stay up to date on the latest industry trends

  • Attention to detail and strong manual dexterity and hand eye coordination

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 954 Factory Street (7825), Medicine Hat, AB
Travel Requirements: Up to 10%
Posting Category/Function: Field Operations & Maintenance
Requisition ID: 302640

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Successful candidates will be required to complete a background check as part of the hiring process.

Posting Notes: Customer Experience