Category Manager

Rogers Communications

Rogers Communications

Toronto, ON, Canada
Posted on Friday, December 15, 2023

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

Reporting to the Senior Manager of HR and IT Services Procurement, the Category Manager position is a senior role within the Procurement and Supply Chain department. The successful candidate will have strong knowledge of organizational development, employee benefits, recruitment and contingent workforce and will be an expert on this spend category. The candidate will be quickly recognized by the Rogers’ business partner as a valued contributor in helping manage the strategic direction, total cost of ownership and risk. This individual must be an excellent communicator with proven ability to influence at all levels within the organization.

The successful candidate will be responsible for setting savings targets for the spend category and be accountable to working collaboratively with other groups within Procurement and with our business partners in HR and Finance to realize those savings through sourcing events and negotiations. The individual will need to work across different pillars within the organization to corral and drive the overarching procurement point-of-view and to realize the desired outcomes. The Category Manager will cultivate a strong rapport with key senior technical, business and finance stakeholders / partners based on foundational trust, respect, collaboration, cooperation and help in achieving their business objectives. The Category Manager will coach and support other team members and work closely with senior leaders within the vendor marketplace.

What you’ll be doing:

  • Create and maintain comprehensive category strategies based on category historic spend, top suppliers, marketplace intelligence, new entrants, disruptors, issues, gaps, opportunities, innovations, new products, industry trends, competitive intelligence, commercial models, delivery models, best practices, business direction, budget requirements and other factors

  • Take full end-to-end ownership of the overarching and integrated spend category strategy to drive category transformation and short / medium / long term saving targets

  • Act as the primary interface to key category business stakeholders

  • Provide category leadership and direction to business partners and the Supplier Management team

  • Influence the business with respect to gaining buy-in and alignment on the category strategy

  • Drive relationships with key suppliers

  • Identify cost savings objectives for the category and drive the total cost of ownership reductions

  • Aggregate demand to leverage Rogers’ scale and scope to drive standardization and cost savings

  • Ensure procurement cost saving challenges are built into the capital and operating budgets and Procurement’s projects and efforts are aligned to meet budget expectations

  • Ensure procurement projects and savings are tracked against the budget and targets

  • Manage the analysis of spend data to assist with the identification of sourcing and cost take-out opportunities

  • Assist in additional analytical related activities including but not limited to compliance, catalogue adoption rates, procurement metrics and dashboards, etc.

What you bring:

  • Knowledge of procuring HR Services including the following:

    • Employee Programs (benefits, wealth accumulation, recognition, safety & well-being)

    • Training

    • Recruitment

    • Contingent Workforce

  • 5+ years of relevant work experience in the cable or comparative industry, or managing a Human Resources Services category in a procurement setting

  • Knowledge of HR category market trends and impacts to cost structures

  • University/post-secondary degree required in business, commerce or economics. An MBA is desirable but not required

  • Strong relationship building and business acumen are required. Needs to be able to quickly establish credibility and influence with business stakeholders

  • Excellent interpersonal and communication (verbal and written) skills. Ability to communicate / present complex topics to executive leaders and to “sell” by influencing their thinking and decisions

  • Ability to deal effectively with ambiguity and resolve multi-party conflicts to get to the “right answer”

  • Ability to be resilient when faced with opposition with a solutionist mentality

  • Works collaboratively with members of their team and stakeholders across the business and seeks input as needed

  • Understands the power dynamic within the spend category and will create his/her own network for success

  • Must be a motivated self-starter and quick study of complicated technical topics

  • Experience leading negotiations for professional services and technology (software, SaaS, etc.)

  • Proven analytical and problem-solving skills are required, as well as excellent attention to accuracy and detail

  • Proven ability to be adaptable in a fast paced, consistently changing environment

  • Must be able to create comprehensive project plans and execute with discipline

  • Requires proficiency in Microsoft products including PowerPoint, Word, Excel and Project

  • Demonstrated mastery of Strategic Sourcing practices is preferred but not mandatory

As part of the recruitment process, the selected candidate will be required to provide employment references and successfully complete a background check which includes credit and criminal checks.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Procurement & Category Management
Requisition ID: 300650

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Successful candidates will be required to complete a background check as part of the hiring process.

Posting Notes: Corporate