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Technical Coordinator

Rogers Communications

Rogers Communications

Administration, IT
St. John's, NL, Canada
Posted on Wednesday, December 6, 2023

Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.

The Technical Coordinator is responsible for all technical requirements and support for our Newfoundland operations, including Master Control facilities, remote production setups, on-air equipment and the handling of all installation, maintenance and repair requirements for the four Rogers tv stations within the province. They are also constantly in liaison with the national engineering team, NL Station Manager and staff members to ensure the operations are running efficiently, as per Rogers’ procedures and regulations.

What you'll be doing:

  • Perform technical maintenance and troubleshooting for Rogers TV production facilities in St. John’s, Gander, Grand Falls-Windsor and Corner Brook, NL.

  • Support master control operations in each Newfoundland market.

  • Develop preventative maintenance plan..

  • Liaise with management, production staff and volunteers, to respond to their technical faults, issues and priorities.

  • Assess faults, prioritize and report on completion or remedy.

  • Provide on-site technical support for productions as assigned.

  • Recommend, test, purchase and install new equipment and systems.

  • Do research and provide training on new installations as required.

  • Support and maintain Rogers TV’s local IT systems including servers, network infrastructure, applications.

  • Be responsible for technical integrity of automation equipment in NL. Oversee and review file delivery, automation management, and playback continuity through regular checks and adjustments.

  • Work with staff, and provide training, as required, on ingesting and uploading content. Establish standards to ensure flawless execution of content through automation.

  • Perform all required administrative duties including fault reports, monthly reports, time and attendance, expenses, purchasing and ordering of equipment, etc.

What you will bring:
Core Competencies:

  • Customer Service Orientation, Teamwork and Collaboration, Adaptability, Initiative and Individual Accountability.

  • Motivated to provide exceptional customer support and be an active member of the overall production process.

Role-Specific Competencies:

  • Innovation/Creative Thinking, Problem Solving, Good Judgment, Achievement Orientation, Listening, Understanding and Responding.

  • College diploma in Electronics and/or Computer Sciences or equivalent experience, specializing in television-radio broadcasting systems.

  • Minimum of 5 years related experience in television-radio broadcasting systems and In-depth working knowledge of television production and editing.

  • In-depth knowledge of analog and digital video and audio systems, solid understanding of broadcast engineering relevant to digital production environment, automated server-based master control operations.

  • Advanced knowledge of Windows based systems and experience with UNIX-based systems.

  • Working knowledge of AutoCAD

  • Highly computer literate with demonstrated competence using desktop applications including Microsoft Office, Adobe, Dashboard, Magnum, or similar technology.

  • Excellent written and oral communications skills.

  • Ability to work under pressure, with minimal supervision at remote locations, including managing multiple conflicting priorities.

  • Detail oriented and able to establish, communicate and meet deadlines.

  • Ensure all company policies and legal requirements under applicable Health and Safety Legislation are met or exceeded.

  • Minimum of 5 years experience in project management and able to lead capital projects within established timelines and budget as required.

  • Valid NL class 5 license with excellent driving and workplace safety records.

  • Be available, on a rotating basis, for after-hours support and must also be able to travel to Central and Western Newfoundland as required. Be willing to work flexible hours as required for special projects.


Schedule: Part time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 541 Kenmount Road PO Box 8033 (034), St. John's, NL
Travel Requirements: Up to 50%
Posting Category/Function: Broadcasting & Broadcast Technicians
Requisition ID: 297120

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Successful candidates will be required to complete a background check as part of the hiring process.

Posting Notes: Rogers Sports & Media