Master Control Operator

Rogers Communications

Rogers Communications

North York, Toronto, ON, Canada
Posted on Tuesday, November 7, 2023

Come play a key role in building the future of Sports & Media! Everyone wants to be part of a transformational team – and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.


At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch the lives of 30 million Canadians every month!


Not only is our business strong, but so is our culture. We genuinely care about each other and working in an environment that allows each of us to bring our best authentic selves to work. That starts with our firm commitment to a diverse, inclusive and safe workplace. We’re also dedicated to giving back by using our media megaphone to help Canadians who need it most. Our team is All IN on diversity and inclusion – find out more at


Are you up for the challenge and the fun?  If so, consider the following opportunity!


 Rogers is looking for a Part-time Mater Control Operator to join or team of professionals 


 What you will be doing:

  • Complete end to end playback of programs ensuring technical standards are met, CRTC procedures are followed, and programs are properly logged.

  • Ingest programs and traffic items using prescribed methods, and maintain accurate disposition of original recordings if necessary.

  • Groom the playback schedules of multiple channels to ensure they are complete and error free using Evertz’s Mediator X automation system.

  • Respond to scheduling changes promptly and advise appropriate personnel in a timely manner.

  • Perform signal checks with stations prior to live events.

  • Responsible for multiple incoming signals (outlying studios, municipal feeds, production trucks, Dejero, etc.) and the routing of the signals to multiple outputs.

  • Update reporting systems related to tasks, closed captioning, and assigned duties.

  • Load and launch interstitial breaks during live events such as sports events, in concert with on-location production staff.

  • Promptly report incidents and abnormalities in transmission or receiving of television signals using the incident reporting system, and ensure the integrity of the Master Control facility is not compromised.

  • Communicate with Rogers Sports & Media and other Rogers tv Master Controls to ensure feeds are accurately dealt with.

  • Answer telephone inquiries in a professional manner and to the satisfaction of the internal and external customers.

  • Other duties as assigned by direct or senior management.

  • Adhere to all legal and policy requirements under Health and Safety Legislation.


 What you will bring:

  • Core Competencies:  Customer Service Orientation, Teamwork and Collaboration, Adaptability and Initiative.

  • Role-Specific Competencies:  Innovation/Creative Thinking, Problem Solving/Judgement, Achievement Orientation, Listening, Understanding and Responding.

  • Ability to work to exacting standards and handle the stress related to multiple program switching and feeds is required.

  • Proficiency and experience with broadcast automation and production software.

  • Proficient computer skills including word processing, spreadsheets, data entry, file management.

  • Ability to monitor feeds and signals for technical quality using waveform, vectorscope, and audio meters.

  • Knowledge of various video formats, aspect ratios, audio transmission, and digital video monitoring equipment.

  • Strong administrative skills.

  • Ability to work variable shifts, including evenings and weekends.



Schedule: Part time
Shift: Variable
Length of Contract: 8 Months
Work Location: 855 York Mills Rd. (022), North York, ON
Travel Requirements: None
Posting Category/Function: Broadcasting & TV Operations
Requisition ID: 295950

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
Posting Notes:  Rogers Sports & Media