Manager, Talent Recruitment
Providence Health Care
Reporting to the Director, Strategic Recruitment, the Manager, Talent Recruitment leads a team of recruitment professionals who specialize in talent acquisition, communications, and onboarding. Develops and implements goals and objectives for Talent Recruitment team. Develops and implements streamlined policies and practices to improve efficiencies and leverages new and existing technology to meet customer business needs. Utilizes expert knowledge of job market trends, internal movement and talent recruitment strategies and practices to provide consultation and support to PHC leaders in their recruitment initiatives. Values diversity, develops inclusive hiring practices, and supports managers in removing barriers and potential bias in hiring. Collaborates with counterparts from other Health Authorities on industry initiatives include joint provincial and local initiatives. Participates on Provincial committees and initiatives representing PHC Talent Recruitment. Oversees the portfolio's continuous process improvement and supports internal and external transformational change initiatives.
Qualifications / Skills and Education
Bachelors degree in a related field plus seven (7) years' of progressively responsible recruitment and human resources leadership experience, including supervisory experience, in a large, multi-discipline unionized environment, preferably health care, or an equivalent combination of education, training and experience.
Skills and Abilities
Comprehensive knowledge of job market trends and sourcing candidates in a competitive market place.
Comprehensive knowledge of best practices as these relate to recruitment and human resources systems and transactional processes.
Understanding and practice of Equity, Diversity and Inclusion and the ability to identify structural barriers with the organization, more specifically in recruitment and selection.
Knowledge of current health care issues and trends, particularly as these pertain to recruitment and retention.
Ability to foster effective working relationships, both internal and external, at all levels, including those with different perspectives.
Demonstrated commitment to self-awareness and authenticity.
Ability to work as part of a team as well as the ability to work and think independently.
Effective project management skills.
Ability to supervise, lead, coach and mentor others.
Ability to organize and prioritize work and balance multiple activities concurrently.
Ability to use initiative in problem-solving and arrive at creative solutions.
Effective verbal and written communication skills.
Excellent organization, communication, presentation and problem-solving skills.
Flexible attitude, open-minded and the ability to adapt easily to change.
Ability to analyze recruitment needs and develop a creative approach to recruitment and marketing strategies.
Ability to handle confidential information.
Ability to organize and prioritize workload.
Demonstrated skills using a variety of computerized office software packages (e.g., MS Office Suite, MS Project).
Physical ability to perform the duties of the position.
Duties and Responsibilities
In conjunction with the Director and other Human Resources Leaders, participates in the development and implementation of the overall strategic plan for the People department that supports the organization's mission, vision, values and strategic directions.
Develops and implements goals and objectives for the team to optimize resources and ensure the effective provision of recruitment services, advice and support to business units across the organization in support of their various programs and services. Assists with the development of communications and related materials required to educate PHC Managers/Leaders/Staff on changes to processes and systems.
Supervises team members, determining appropriate client assignments and recruitment specialty. Recruits, mentors, coaches and develops team members and promotes cooperative working relationships within People and across other corporate departments.
Utilizes expert knowledge of job market trends and talent recruitment strategies and practices to provide consultation and support to PHC leaders in their recruitment initiatives. Manages and builds position and productive relationships with Directors, Leaders/Managers and Supervisors and promotes best practices in recruitment and retention and a coordinated organization-wide approach.
Working closely with the Lead, EDI, develops inclusive hiring practices and offers solutions to hiring managers to mitigate potential bias in the hiring process.
Monitors departmental information such as vacancies, market pressures, internal turnover indices, applications received and resumes screened, displacements to support operational and organizational planning.
Leverages available data and technology to offer equitable and expert recruitment advice to hiring managers.
Formulates strategies for participation in provincial, national and international career fairs and campus recruitment activities and decides on the best geographic locations to attend with respect to profiling PHC as a preferred employer and attracting the best candidates to the organization.
Engages leaders to participate at career fairs with the recruitment team with an emphasis on promoting PHC and attracting candidates to clinical areas of the organization.
Oversees the New Employee Orientation program and recommends and supports changes for improvement. Manages the employee referral program, and initiates campaigns, promotions and improvements to the program.
Formulates strategy for advertising in various media including the cost-effective use of professional journals and publications, websites and national newspapers. Consistently and positively promotes the organization as a preferred employer. Works with external recruitment agencies to ensure that the needs of PHC are being met in an efficient and cost-effective manner.
Negotiates and manages contracts with external vendors; leads the development of innovative recruitment strategies using a variety of media channels including all forms of social media.
Leads the introduction, training initiatives and utilization of new recruitment technologies within the department.
Collaborates with counterparts from other Health Authorities, Health Match, and HEABC on various industry initiatives and partnerships on projects such as implementation of new technologies. Maintains strong industry relationships in order to stay current on trends in competitive areas such as healthcare talent recruitment and benefits practices.
Oversees an assigned budget for the portfolio, monitoring expenditures, and investigating and reporting on variances.
Participates in the development and monitoring of key indicators of team performance. Supports and implements quality improvement programs and processes.
Promotes continuous learning and keeps abreast of recruitment trends and best practices in a competitive market and legislative and collective agreement changes by reviewing industry materials, reports and journals, attending approved seminars or conferences and summarizing and sharing information as appropriate.
Performs other related duties as assigned.
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.