Peer Support Worker Urban Health and Substance Use
Providence Health Care
Within the context of a patient, client and family centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, the person promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.
Reporting to the Peer Support Coordinator, the Peer Support Worker is a person who self-identifies as a Peer, meaning a person with lived/living experience relevant to the client group served, such as structural inequity, interpersonal trauma, racism, trauma, substance use, poverty, sex work, and/or physical or mental health challenges. This role works as an embedded team member in the Urban Health and Substance Use Program and works alongside other Peers and Indigenous Wellness Liaisons to provide individual Peer support from lived experience to patients and families accessing services at Providence Health Care. This position acts as a resource for both patients and healthcare providers by providing emotional support and patient advocacy, and promoting health provider relationships that are trauma informed, free of anti-Indigenous racism, and person centered. They will participate in meaningful engagement as Peers for ongoing work in strategic planning, harm reduction, and redevelopment, and support research centres within Providence Health Care Research Institute.
Qualifications / Skills and Education
Education, Training and Experience
A level of education, training and experience equivalent to a recognized Certificate in Social Services or as an Addiction Service Worker plus one (1) year recent, related experience. Lived or living experience relevant to the client group served, such as structural inequity, interpersonal trauma, racism, trauma, substance use, poverty, sex work, and/or physical or mental health challenges. Completion of a recognized Peer Support Training program.
Skills and Abilities
•Knowledge of principles of peer support practice and ability to apply principles of recovery in mental illness/substance.
•Knowledge of harm reduction principles and practices.
•Knowledge of the principles of cultural safety and humility.
•Ability to communicate effectively both verbally and in writing.
•Ability to deal with others effectively.
•Ability to organize work.
•Ability to operate related equipment.
•Physical ability to perform the duties of the position.
Duties and Responsibilities
1.Provides day to day Peer support and advocacy from knowledge and lived/living experience to patients and families across acute and primary care services, and will liaise with existing Peers and/or Volunteers already working across PHC sites (e.g., acute care, residential services, mental health) and outpatient clinics (i.e., John Ruedy Clinic and the Rapid Access Addiction Clinic) at Providence Health Care.
2.Working as an embedded team member in the Urban Health and Substance Use Program supports patient referrals to the Indigenous Wellness Liaisons, as well as helps facilitate patient and family access to harm reduction services, the St Paul’s Overdose Prevention Site, traditional cultural practices, All Nations Sacred Space, and as required, access to other community health programs, cultural supports, and harm reduction services.
3.Acts as a resource for both patients and health care providers by providing emotional support and advocacy, and supporting referrals to the Urban Health and Substance Use Program to ensure health provider relationships are trauma informed, person and family centered, and embedding principles of harm reduction, cultural safety and humility in the delivery of care services.
4.Supports Peer initiatives at PHC by participating in working groups and meetings related to strategic planning, harm reduction, redevelopment and other organizational initiatives.
5.Tracks referral and program access data utilizing word processing, email, and spreadsheets, or is willing to learn or develop these skills.
6.Attends regularly scheduled Urban Health & Substance Use Program meetings and provides informal updates on the Peer Support Program.
7.Performs other related duties as assigned.
Providence Health Care acknowledges our work takes place on the traditional, ancestral and unceded homelands of the x?m??kw?y??m (Musqueam), S?wx_w�7mesh (Squamish), and s?l?�lw?ta? (Tsleil-Waututh) Peoples. We are proud to be in service to the sovereign Nations of these territories and to all Indigenous Peoples in BC