CNL Patient Educator, John Ruedy Clinic (Full-Time)

Providence Health Care

Providence Health Care

Vancouver, BC, Canada
Posted on Friday, August 18, 2023

Within the context of a client and family centred model of care, and in accordance with the Mission, Vision, Values and strategic directions of Providence Health Care, the person promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.

About the Clinical Nurse Leader/Patient Educator Position:
Reporting to the Operations Leader and working in collaboration with the Chief of Nursing for Professional Practice Issues, the Clinical Nurse Leader/Patient Educator coordinates the day to day operations of a designated service and supervises staff. Acts as a clinical resource to nursing staff and interdisciplinary team members in the provision of direct care to patients. Assists in the promotion of research and quality improvement initiatives within the service. Teaches patients and families self-care, promoting their own abilities to develop and maintain healthy behaviours within the context of an illness or disease. Develops, implements and evaluates approved patient education programs.

About The John Ruedy Clinic:

The John Ruedy Clinic at St. Paul’s Hospital is a comprehensive primary care clinic for people living with HIV/AIDS in British Columbia. The JRC is a collaboration between the BC Centre for Excellence in HIV/AIDS and Providence Health Care. With a focus on addressing the needs of the whole person and reducing the impact of poverty, addictions, mental health, food insecurity and episodic homelessness, the clinic offers integrated and comprehensive services to patients. The JRC is named in honour of John Ruedy, MD, who helped transform St. Paul’s Hospital into a comprehensive clinical-care centre for patients with HIV/AIDS.

Qualifications / Skills and Education


  • Registration with the BC College of Nurses and Midwives as a practicing RN registrant plus three years of recent related experience or an equivalent combination of education, training and experience.

    **For Clinical Nurse Leader vacancies in mental health services and in extended and intermediate care services, positions will be dual posted for Registered Nurse/Registered Psychiatric Nurse registration with the BC College of Nurses and Midwives as a practicing RN or a practicing RPN registrant.

    Skills and Abilities
  • Ability to supervise.
  • Demonstrated knowledge and ability to perform Cardiopulmonary Resuscitation (CPR) procedures appropriate for the area of service.Ability to deal with and promote change.Ability to role model conflict resolution strategies.
  • Ability to teach and lead group sessions.
  • Ability to identify learning needs and develop educational programs.
  • Ability to provide and/or develop resource materials including educational materials.
  • Ability to coach and counsel individuals and families.
  • Ability to work as a member of a multi-disciplinary team.
  • Ability to apply decision making and analytical skills.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to prioritize and organize work independently.
  • Physical ability to carry out the duties of the position.
  • Ability to operate related equipment, including computers.

Duties and Responsibilities

Coordinates the day to day patient care activities of the designated service by performing duties such as:

  • Monitoring patient acuity and flow of patients in the service to ensure staffing levels match patient and service needs; making or adjusting patient assignments as acuity of patient changes.
  • Supervising staff, actively monitoring and following up on the work of staff, coordinating work assignments, providing critical input on employee performance, orienting new employees, calling in relief staff as necessary, and authorizing overtime shifts; problem-solving and troubleshooting staffing issues.
  • Scheduling and coordinating the use of staff, equipment, and other resources; assigning the responsibility of care of patients to others; coordinating the care given by others in the designated service.
  • Assessing patients/families' physical, emotional, and mental readiness and ability to learn through methods such as physical assessments, discussions, completion of questionnaires, chart review, and through collaboration with other members of the multi-disciplinary team.
  • Organizing resources, supplies, and equipment for patient/family home; developing educational materials for patient/family, such as pamphlets, brochures, instruction sheets, and manuals.
  • Teaching patient and/or significant other(s) to administer treatments and operate equipment safely, both at home and in the hospital; developing, implementing, and evaluating patient education programs.
  • Coaching patient and family to develop and maintain health-promoting behaviors within the context of the illness or disease; advocating for the patient and family; intervening as required.
  • Providing direct nursing care, including physical assessments and administering medications and treatments; monitoring patient progress and adjusting plan of care to ensure patient outcomes.
  • Participating in multi-disciplinary rounds and providing input regarding patient and family progress; identifying trends in patient outcomes and recommending program modifications.
  • Maintaining and updating related records including patient treatment records and statistics.
  • Promoting the use of research findings into practice through methods such as incorporating information into policies, procedures, reference materials, education materials, and teaching sessions.
  • Supporting research activities and participating in the development of quality improvement initiatives as requested.
  • Providing clinical consultation to internal and external healthcare professionals in the area of expertise.
  • Providing input to the Operations Leader regarding performance planning and coaching of staff; acting as a clinical resource to unit staff in the performance planning and coaching process.
  • Providing input and recommendations to the Operations Leader regarding equipment, supplies, and staffing requirements; advising the Operations Leader of concerns and problems and providing suggestions to resolve problems.
  • Representing the program/service on hospital and community committees as requested, maintaining liaisons with external agencies; reporting back to program/service.
  • Performing other related duties as assigned.

Vaccination Flag

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.