Indigenous Engagement Specialist (Project Management/Capital Projects)

Providence Health Care

Providence Health Care

Vancouver, BC, Canada
Posted on Friday, July 28, 2023

Providence Health Care’s Indigenous Wellness and Reconciliation team is hiring!


To learn more about the Indigenous Wellness and Reconciliation team, check us out here.


We acknowledge that Providence Health Care & the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.


What does the Indigenous Wellness and Reconciliation team do?

The IWR team guides Providence Health Care in its commitment to advance Truth and Reconciliation with Indigenous peoples, informed by seminal reports like In Plain Sight (2021) and the Truth and Reconciliation Commission. All of us at Providence are responsible for advancing Indigenous human rights in partnership with Indigenous Peoples, through processes underpinned by mutual respect and dignity. We also continually seek to maximize our capacity to deliver exceptional, culturally safe care to the Indigenous patients that we serve. The Indigenous Wellness and Reconciliation team is an integral part of guiding and leading this work.


Implementing innovative solutions to challenges is a key part of advancing culturally safe, identify-affirming care. The implementation of innovative solutions often involves multiple teams and services, and requires coordination and respectful collaboration.


In this position, you will be joining an exceptional, hardworking team balanced with unwavering support for one another and a great sense of humour. The Vice-President of Indigenous Wellness and Reconciliation, Harmony Johnson leads the team through a strong vision and provides flexibility and autonomy.


What you will do:
As the Indigenous Engagement Specialist, reporting directly to the Director, Indigenous Relations, Community Engagement and ICS Education, you will be responsible for managing several aspects of the Indigenous Wellness and Reconciliation Action Plan, and work with other project managers and leaders across the organization to successfully implement projects. If you share our passion for advancing Reconciliation with Indigenous peoples, supporting exceptional, culturally safe care and improving physical spaces for Indigenous patients, this position is for you. Some specifics include:

  • Partner with xʷməθkʷəy̓əm, sḵwx̱wú7mesh, and səl̓ílwətaɬ (the sovereign Host Nations) and support the engagement of Indigenous signatories to establish a first-of-its-kind Indigenous Wellness and Welcoming Centre on the grounds of the new St. Paul's Hospital health campus as a meaningful contribution to healing and Reconciliation.
  • Contribute to the cultural safety of our health care settings and facilities by working with partners across PHC and draw on Indigenous engagement to expand and/or create designated spaces for Indigenous patients to practice ceremony and spiritual and cultural care.
  • Utilizing feedback and advice from Knowledge Keepers and Elders review and make necessary changes to the artwork and displays in Providence facilities from a cultural safety perspective.
  • Support the IWR team research and data initiatives including qualitative analysis.
  • You will develop detailed project plans, meet with leaders to collaborate on projects, track the status of ideas, report on progress, and help us to celebrate our successes.

About us:

Driven by compassion and social justice, we are at the forefront of exceptional care and innovation. Our organization, Providence Health Care, is a proud winner of three prestigious awards:

  • 2022 Canada’s Best Diversity Employers
  • 2022 BC’s Top Employers
  • 2022 Canada’s Top Employers for Young People

What we offer:

  • The salary range for this role is $86,398 - $124,197 per year, depending on experience.
  • A comprehensive health benefit package, including dental, vision, and life coverage.
  • An orientation session and comprehensive onboarding to all new hires.
  • A chance to grow professionally and personally, as part of a supportive team driven by innovation and the desire to address the future health needs of patients, families and our communities.
  • This position will be required to be on site at St. Paul’s Hospital in downtown Vancouver at least once a week.

Qualifications / Skills and Education

About you:

  • University degree in a related field such as health administration, public health, political or social science, or an equivalent combination of education, training and experience. Five (5) to seven (7) years’ recent, related and progressive experience managing projects.
  • A good understanding of project management.
  • Action-oriented, and use process to support results.
  • Effective communicator and relationship builder with a divers group of internal and external stakeholders.
  • A basic understanding of change management principles.
  • Able to thrive in an evolving environment.

Preference will be given to those with the following experience, but not required:

  • Have a background working in an Indigenous organization or with Indigenous peoples
  • Knowledge of BC’s public health care system and Indigenous research

Duties and Responsibilities

1. Develops, manages and implements engagement activities to successfully meet the Project specific strategic objectives related to Indigenous Health and Wellness, in conjunction with the Director, Indigenous Relations and Community Engagement.
2. Facilitates community engagement and consultation processes and provides negotiation and consultation support. Evaluates the impact of community engagement strategies against measurable objectives and adjusts strategies to maximize impact.
3. Works with the Senior Communications Specialist, Indigenous Cultural Safety as well as the PHC Communications department to highlight accomplishments, share information, to ensure adequate risk assessment, reputation management, and to ensure that engagement and communication strategies and initiatives are aligned with the overall PHC communications direction, policies and strategies.
4. Works with other members of the project leadership team to establish detailed project charters, plans, and objectives to outline timelines and project deliverables.
5. Makes strategic recommendations about effective mechanisms to engage and consult with key internal/external invested parties using a variety of best practice engagement techniques, such as forums, facilitated workshops, open houses, online consultation, advisory groups, and other methods.
6. Acts as liaison between different groups within PHC, the Indigenous Wellness & Reconciliation team and project teams in order to further engagement activities to inform current and future programs at PHC sites. Strategically promotes and increases awareness, understanding and support amongst key internal and external partners and interested parties such as various levels of government, other health authorities, community service groups and other constituents.
7. Executes project plan according to project methodologies, ensures successful and coordinated completion of project components, facilitates consensus with partners as needed, and ensures readiness for project implementation.
8. Tracks project progress according to project plan, monitors and reports on the status of projects and major issues/obstacles encountered. Makes recommendations regarding project scope changes.
9. Oversees the summary of input received through various engagement mechanisms at various stages of engagement processes, analyzes feedback, develops consultation summary reports, and manages the dissemination of key findings and reports with key partners.
10. Liaises with internal and external invested parties to develop a broad understanding of important issues, challenges and strategic directions being undertaken; to foster open dialogue between key parties; and to communicate key messages clearly and concisely to promote awareness and foster support for the Project.
11. Facilitates the ongoing exchange of often-sensitive information, addressing topics such as Project objectives, initiatives, progress, performance and invested party feedback, concerns, issues and questions. Acts as a central point of contact for inquiries concerning Project engagement and responds to, tracks and reports to the Director, and Communications on inquiries, concerns, and responses.
12. Participates in a variety of special projects that may be on-going or time limited by performing a variety of project specific functions such as researching information, coordinating activities and initiatives and compiling analytical data.
13. Maintains own knowledge of current Indigenous health, wellness, reconciliation, cultural safety, and health care systems issues, policy, legislation, trends and research by reading related studies, industry journals and literature, sustaining relationships with partners and participating on various committees, teams etc.
14. Contributes to the implementation of effective processes to ensure project success and to assess project risks, identify risk mitigation strategies and monitor risk throughout the life cycle of the project.
15. Meets with partners, explains parameters of project and seeks input from the cross functional team leaders. Works collaboratively with team members to establish roles and responsibilities, identify skills required and supports needed by the team.
16. Directs work of team members as applicable to the project. Acts as a resource to project team and staff and provides support as needed. Ensures team members receive applicable orientation and/or training, provides input into recruitment, selection and performance issues and actions discipline, if required.
17. Uses best utilization methods to thoroughly monitor and adhere to allocated project budgets. Liaises with the Director/Manager/Leader (or designate) on variances and/or other issues.
18. Works in collaboration with organizational and project leadership and other investors to develop a process of evaluation for project outcomes, data collection and analysis.
19. Ensures accurate and timely communications to invested parties including monitoring the communication processes between the project team, and internal and external parties and introducing changes where required. Provides regular status reports to project leadership including reporting on milestones.
20. Develops briefing papers, reports and presentations, researching elements as required, to support timely decision-making and implementation.
21. Participates on a variety of committees and establishes positive working relationships in order to ensure successful outcomes and cooperation from others on the project.
22. Plans and executes handover to operational teams at the conclusion of the project.
23. Performs other related duties as assigned.

Vaccination Flag

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.