Salesforce Marketing Cloud Engineer II - International Marketing Tech (Hybrid)
Lululemon
Marketing & Communications, Software Engineering, Sales & Business Development
Vancouver, BC, Canada
Posted on Friday, July 21, 2023
Who we are:
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team:
The lululemon International Marketing Technology Team oversees the technical aspects of lululemon's international marketing technology stack. We aim to provide world class shopping experiences for our guests by enabling data to effectively personalize communication to guests. We are looking for a passionate, high-energy individual who is excited about delivering data-driven capabilities to meet lululemon’s growing marketing, insights, analytics, and intelligence capabilities leveraging the best-in-class industry proven solutions. This individual must have a track record of working in a collaborative environment, managing multiple stakeholders in a fast-paced environment and should take pride in evolving the entire organization to create the future data technology platform for growth.
A day in the life:
As a SFMC Engineer II, you will be responsible for the development, support, configuration, and automation of the business solutions on the SFMC ecosystem. Expect to work independently on projects with minimal support on solution design and implementation.
- Collaborate with cross functional business teams to develop technical solutions utilizing SFMC tools: Journey Builder, Data Extensions, Automation Studio, Content Builder, Mobile Studio, Audience Builder, Interaction Studio
- Platform Support
- Participate in discussions on how to improve devOps
- Monitor automation and journey failure alerts and resolve failures
- Be aware of product release and how that impacts our business
- Data Development
- Map data across multiple data sources, driving standardization and creating workflows that support personalization in customer communications
- Creating queries/joining tables, Automations, data modeling, integrations
- Monitor Automations and investigate when issues arise
- Creating and managing data extensions
- Managing Publication Lists (ie creating new Publication list for a new program)
- Conducting data audits, cleansing
- Custom Development
- Designing and implementing API integration services
- Designing and implementing cloud pages
- Edit HTML modules/templates
- Building email and push journeys
Qualifications:
- 5+ years experience working on email service provider platforms, preferably with 2+ years experience with the Salesforce Marketing Cloud platform
- Experience in AMP Script, JavaScript, HTML, CSS, Cloud pages
- Experience in SFMC data integrations: cloud connector, data extensions, integration with external systems (via APIs)
- Salesforce Marketing Cloud Administrator, Developer, Email Specialist, and Consultant certification is a plus
- Experienced in managing outages, customer escalations, crisis management, and other similar circumstances.
Must haves:
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
Additional Notes
Immigration support is potentially available for this role.
Immigration support is potentially available for this role.
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