Product Manager



Vancouver, BC, Canada
Posted on Saturday, July 15, 2023
You are passionate about everything relating to games, data, with a breadth of knowledge in the world of business, and know how to bridge that into a cohesive vision. You possess a mix of strategic skills and creative instinct that can help create action plans, feature sets, and content strategies that benefit our players. In addition, you are motivated by continuously driving for improvements and making informed decisions through a data-driven approach.
Are you who we’re looking for? Read on!
We are looking for an intermediate Live Operations Product Manager to join our team. In this role, you will work directly with our game teams to help and create the most engaging and rewarding product and live service experience for our players. You are dedicated to figuring out what players want, how they behave in the game, and most importantly, why. From there, you will transform the insights from data and work with the game teams to create actionable product roadmaps.

You are expected to:

  • Represent the customer/player in all game development and live operations decisions, be the voice of the player to the game team using an intimate understanding of player motivations
  • Translate strategic directives into goals and features that can be monitored and drive strategy around achieving results through the associated KPIs
  • For Live Operations Team -
  • Generate forecasts and help align content release cadences to achieve targets
  • Help define the Live Operations monetization strategy with the Live-Ops team
  • Help craft live operation events and offers with Producer and Live-Ops Manager
  • Strive to optimize monetization KPIs by continuously iterating on the monetization strategy
  • Be the liaison between Live-Ops sales team and the Quests/Events team to help align strategy and player engagement between sales and content
  • Be aware of competitor designs and become an expert in mid-core mobile F2P titles
  • Proactively identify issues, optimizations, and feature implementations/improvements to maximize the player experience and business performance
  • Have the ability to do detailed deconstructions of popular game features and their monetization mechanics to influence decisions to incorporate these trends or not
  • Coordinate with Project Management to establish schedules and plans
  • Support other Product Managers by executing a variety of tasks related to product development
  • Communicate with the data team to prioritize asks and conduct in-depth evaluation of in-game trends using data insights to impact top-line KPIs
  • Use A/B testing and machine learning techniques when needed, to meet goals and create product/player insight. Translate outcomes into actionable recommendations
  • Is the “go-to” resource for other teams for your products and features

You will bring:

  • 3+ years of relevant product experience in F2P mobile gaming
  • Deep knowledge and expertise around driving monetization and player engagement via live operations events, sales and content
  • A firm understanding of game economies, design principles and player psychology
  • Analytical skills and ability to translate datasets into actionable insights - proficiency with spreadsheets
  • Communicates in a clear, concise, and professional manner with staff at all levels; achieves team consent and buy-in; adapts communication style to the audience; explains difficult situations clearly
  • Collaborates effectively with others in the same discipline, across feature groups, and cross-discipline regularly
  • Builds trusted relationships with team members across disciplines and the company, inspires and encourages teamwork
Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.
We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!
About Kabam
Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.
Kabam’s games, Marvel Contest of Champions, Disney Mirrorverse, and Shop Titans, have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.
Founded in 2006, Kabam has studios and offices in Vancouver, Montreal and Charlottetown in Canada, Los Angeles and San Francisco in the United States, and in Seoul, South Korea. Kabam is a wholly-owned subsidiary of Netmarble Games.
Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.