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Software Asset Management Coordinator

Global Relay

Global Relay

Vancouver, BC, Canada
Posted on Tuesday, June 27, 2023

Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Your Role:

The Software Asset Management Coordinator is responsible for the development and management of a software asset management (SAM) practice in line with industry standards. They will track, manage, audit, and report on Global Relay’s software assets. These software assets will be inclusive of, but not limited to, licensed and Open Source software. You will work closely with other teams, such as Procurement, Finance, and Legal to ensure SAM data is available to support business decisions.

Your Job:

  • Design and execute software asset management policies, procedures, and processes
  • Monitor and maintain SAM related inventory and discovery tools
  • Interpret and capture software license entitlements
  • Identify, track and communicate software related risks
  • Prepare data to assist senior stakeholders in planning and budgeting exercises
  • Document and monitor the lifecycle of software licenses to ensure Global Relay’s compliance with vendor license agreements
  • Capture, document, and monitor the lifecycle of software maintenance and support contracts
  • Provide information as needed to assist in audit-compliance activities
  • Work with the information security team to ensure Global Relay's adherence to all regulatory requirements
  • Develop and maintain a SAM roadmap to anticipate renewals and saving opportunities

About You:

  • 3-5 years of experience working in a similar position
  • Hands on experience implementing / maintaining a SAM tool
  • Experience creating effective license positions in large environments with complex infrastructures
  • Familiarity with SAM standards such as ISO
  • Experience working with complex datasets
  • Analytically and strategically minded with strong attention to detail
  • Demonstrated ability to work both collaboratively in a team environment as well as independently in an effective and organized manner
  • Strong communication skills, both oral and written
  • Experience working in an environment with formally structured IT Operational processes: work request ticket management, incident management

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are personalized to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.