Your Role:

Reporting to the Controller, you will have a leading role in the Finance and Accounting team overseeing various international accounting functions of Global Relay that are centralized at our head office in Vancouver. This role is cross-functional within both teams and the business at large providing tremendous opportunity for individuals to develop and utilize multi-disciplinary accounting operations knowledge. You will have significant opportunity to grow as a leader within our finance function as our business continues to scale. Your immediate focus as Manager, Accounting Operations will be to take a leadership role in the management of Payroll function of the business. You will work to help develop and mature this team, particularly from a supervisorial and leadership perspective. Beyond Payroll you will primarily work alongside other Finance and Accounting management to scale our Vendor Success (Procurement) function. You have diverse experience in full cycle accounting that will help the Finance and Accounting team achieve operational excellence consistently and reliably. You are a trusted business advisor both within the Finance and Accounting team and cross-functionally to other stakeholders within the organization knowing when and how to triage, escalate or solve business queries and challenges as they arise. You are a key contributor to Finance and Accounting business processes and control design and implementation, ensuring that these processes and controls remain efficient and relevant as the business scales.

Your Job:

Payroll

• Lead and mentor a Payroll team of five individuals in Vancouver and London
• Perform secondary review of global payroll (Canada, United States, United Kingdom) prepared by the Payroll team
• Lead the review of company incentive programs (i.e. commissions) ensuring accuracy and compliance with program policies
• Ensure all payroll and benefit deadlines and reporting/tax submissions are completed on a timely basis
• Collaborating with Human Resources with ad hoc payroll and compensation analyses, including benefit renewals, staff communications, and other requests, as necessary
• Liaise with tax consultants, development managers and the Tax team to provide information and calculations for Canadian and United Kingdom research and development tax incentive programs (i.e. SR&ED and RDEC)

Vendor Success (i.e. Procurement)

• Alongside the other Manager, Accounting Operations, collaborate with the Legal and Vendor Success teams to ensure the timely and accurate management of the purchasing intake process, including completeness of information and adherence to procurement policies by requestors resulting in successful vendor onboarding
• Responsible for the timely review and approval of purchase orders in adherence with internal purchasing policies and approved forecasts/budgets
• Act as finance subject matter expert on assessing qualitative and quantitative financial implications of vendor contracts, including performing analysis during contract negotiation and renewal stages
• Ensure accurate and complete capture of financial elements of vendor contracts within the ERP system
• Supervise and assist in the compilation of information related to purchasing activities through tracking of actuals versus budgeted spend, including reporting on KPIs to cross-functional purchasing stakeholders
• Assume a leadership role in the roll out of Vendor Success process improvement initiatives

Other

• Alongside the other Manager, Accounting Operations, process the weekly and ad hoc payment runs, ensuring that vendor bills are paid on a timely basis and that all requested payments meet internal control policies for approval
• Responsible for overall management of the accounts payable function, ensuring vendor invoices are captured and payments are approved on a timely and accurate basis
• Compile and prepare accounts payable, purchasing, treasury and/or payroll related information requests from management, customers, auditors, regulatory authorities and other government agencies
• Mentor, train and develop your team as the company grows while sharing best practices with the Finance and Accounting team and other cross-functional stakeholders

About You:

• A minimum of 3-5 years of experience in accounting and finance in a role of similar level of responsibilities
• Experience in full cycle accounting in the Software-as-a-Service (SaaS) subscription billing environment is an asset
• Global payroll experience is not required but is an asset; however, familiarity with payroll concepts and Canadian payroll is required
• Experience in managing people and financial/accounting operations
• Qualified professional accountant (CPA, CA, CMA, CGA) designation preferred but not required
• Exceptional organizational skills with the ability to multi-task, prioritize and time-manage
• Excellent verbal and written communication skills – able to communicate effectively with technical, business, customers, and C-level executives
• Impeccable accuracy with numbers and attention to detail
• Strong problem-solving skills and the ability to apply cognitive thinking is a must
• Excellent telephone etiquette and ability to write clear, concise, and formal business communications
• Advanced level MS Excel proficiency, with intermediate to advanced knowledge of Word and PowerPoint
• Clear understanding of financial KPIs for SaaS businesses is an asset
• Ability to exercise tact and discretion and to be entrusted with confidential information
• Familiarity with the Salesforce CRM system and NetSuite cloud-based accounting applications is an asset

Working Conditions:

• Able to work hours as necessary to complete job requirements.