DevOps/SRE Team Lead - Information Archive

Global Relay

Global Relay

Software Engineering
Vancouver, BC, Canada
Posted on Tuesday, February 14, 2023

Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Your Role:

We are looking for a DevOps/SRE Team Lead to manage and expand the DevOps team responsible for the Information Archiving production and pre-production servers. Deployed over 1000s of physical and virtual machines in multiple data centers across Canada and the US, Information Archive ingests and stores billions of records each month and performs near real-time searching and retrieving of those records at scale. You will participate in major strategic initiatives to enhance our monitoring and automated deployment processes while migrating major portions of functionality to our private OCP cloud.

If you love complex problems, diving into code and stepping back to influence short to long term strategies all the while building a high performing team, then join us and make a difference!

Your Job:

  • Lead a team of talented DevOps Engineers responsible for ensuring the smooth operation of production systems and development/test environments
  • Be a hands-on DevOps team manager who will split their time between design reviews, sprint planning and other Agile artifacts as well as active coding and environment administration.
  • Own your team's deliverables and product quality. Ensure we continue to ship scalable, highly-available, and world class products to our customers
  • Manage up to 5 DevOps Engineers, including performance management and career development
  • Instantiate a culture of knowledge sharing and avoid knowledge hoarding
  • Mentor and guide the professional and technical development of your team members
  • Provide continuous feedback, address underperformance, and recognize the individual strengths and contributions of your team members
  • Instill a spirit of continuous improvement in the team’s code, architecture, and processes
  • Work with product managers to ensure the teams are delivering an accurate product build and work with project managers to ensure the schedules and controls for the development teams are met
  • Work with appropriate stakeholder to ensure production issues are resolved quickly
  • Help your team build relationships across functions with Development, QA, Operations, Application Support and other teams to ensure Global Relay’s continuing success
  • Appreciate and advocate for information security and secure coding practices

Technologies you’ll be working with:

  • Micro-services Container Platforms (OpenShift, Kubernetes, Docker)
  • NoSQL DBs (Cassandra, MongoDB, HBase, Zookeeper, ArangoDB)
  • Ansible, Bash and Python
  • Splunk, Prometheus/Grafana
  • CI/CD Build tools: Maven, Git, Jenkins

About You:

  • A BSc in Computer Science, Engineering, or an equivalent combination of education and relevant experience
  • 8+ years of DevOps or SRE experience, shipping and supporting enterprise grade software, using multiple platforms, languages and tooling
  • 2+ years of experience as a hands-on DevOps or SRE Lead
  • 1+ years of people management experience
  • Experience with the following is required:
    • Deploying applications via Kubernetes or Docker
    • Continuous integration systems
    • A full stack SaaS development environment
    • Advanced web applications
    • API’s in service and resource-oriented architectures
    • Large complex databases and data quality and lifecycle issues
  • Strong communication and consensus building skills
  • Demonstrated track record of being a change agent, leaving every team and process better than you found it
  • Language, framework, and toolset agnostic skills

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are personalized to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit