Key Account Manager



Sales & Business Development
Surrey, BC, Canada
Posted on Saturday, November 4, 2023

Branch: Gas
Affiliation: Management & Exempt
Employment Status: Full-Time Regular
Salary Min: $91,400.00 annually
Salary Max: $113,500.00 annually
Short-term Incentive Eligible: Yes
Workplace Flexibility: Yes 
Posting End Date: Open until filled


We’re a Canadian-owned and BC-based energy company taking steps toward a lower-carbon energy future by providing renewable energy, natural gas and electricity to more than 1.2 million customers.  

We’re looking for new talent to join us as we transform BC’s energy future. Our diverse team of more than 2,600 employees is committed to a safe and inclusive culture where each of us can connect, belong and grow. Join us and let’s work together for a better BC. 

Position Overview

You’re a relationship builder by nature which people enjoy working with and trust. You believe that customers are the core to achieving business objectives and treat every customer with respect, honesty and integrity to ensure their business needs are your priority. 


As a Key Account Manager within the Industrial Accounts team, you’ll put your skills to work to grow and retain our customer portfolio by promoting our suite of energy solutions to help our customers meet their businesses energy and sustainability goals.

In year 1, you will:

  • Manage the entire sales cycle for our energy suite of products and services, including negotiating agreements and sales contracts.
  • Develop and implement our business strategy to retain and grow your portfolio.
  • Communicate our renewables and energy plan, which includes energy efficiency and renewable programs, and technological innovation, to key customers and how it meets their needs. 

In year 2, you will:

  • Execute our business strategy for our key customers.
  • Solicit customer feedback to improve our offerings related to technology, renewables and energy efficiency programs.
  • Maintain effective relationships with customers and key internal and external stakeholders and innovate upon internal business processes.

What it takes:

  • A bachelor’s degree in marketing, business or an equivalent degree from a recognized program, plus a minimum of four years related professional sales and marketing experience in the energy industry or an equivalent combination of education, training and experience.
  • An excellent collaborator with a demonstrated ability to build long-term sales relationships.
  • A effective communicator with exceptional negotiation skills and talent for turning challenging conversations into positives.
  • Ability to understand engineering concepts related to industrial processes, equipment and pipeline hydraulics.
  • An innovative individual who is passionate about educating and delivering energy solutions to customers to help achieve our business objectives.

In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.


Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.


To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information.