Website Designer + Customer Success Specialist



Customer Service, Design, Sales & Business Development
Posted on Monday, February 13, 2023

Are you passionate for design and aesthetics? Do you love helping people?

We're hiring a Website Designer + Customer Success Specialist to join our growing Focal team. Together, we'll develop Focal's reputation as a leading choice for customers to hire a photographer and a strong champion of artists and creatives looking to grow their photography business.

  • Canadian Citizen or Permanent Resident
  • Currently Enrolled Post Secondary Student
The rundown:

This is a full-time, contract position (35-40 hours/week). Co-op students are welcome. The role starts immediately and continues until April 31st, 2021 with a possibility of extension thereafter.

The goal and responsibility of the Website Designer + Customer Success Specialist is to build Focal photographer's websites and help get them set up on Focal's booking system.

What you'll do:

Website Design: You'll design and build websites for photographers based on their feedback. You'll take the time to understand each client and help execute their vision for their website.
Customer Success: You'll help photographers get set up on their new websites and using Focal's booking system.

What you're good at:

Web Design & Aesthetics: Web design experience is an asset but not needed. You have an eye for aesthetics and design.
You’re an excellent writer. You know the difference between a run-on sentence and a sentence fragment. You know how to distill a story and make it clear, concise, and engaging.
You’re a self-starter who thrives in a fast-paced startup environment.

What we offer:
  • Competitive wage
  • Flexible work environment and hours
  • Ability to work remotely
  • Exposure to technology startup industry in Victoria
  • Autonomy and input in company decisions and marketing strategy
Sound like a good fit?

Please send your cover letter and resume ASAP to contact@bookfocal.com and include 'Website Designer + Customer Success Specialist' in the header of your email. We're excited to hear from you!