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Service Supervisor

Finning International

Finning International

People & HR, Customer Service, Operations
prince george, bc, canada
Posted on Friday, February 9, 2024

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

In a leadership role at Finning, a leader in our industry, you have the opportunity to make a difference. With ample opportunity to learn, grow and gain exposure to cutting edge technology in the industry, the Service Supervisor role offers a world of opportunities for the successful individual.

Effectively planning, scheduling, managing workload and resources to meet customers’ expectations for equipment service is just the start to your exciting journey with Finning. If this sounds like it fits you to a Tee, apply today!

For this position, the expected salary range is between $110,000 - $120,000 annually. This range reflects our commitment to providing competitive compensation that aligns with industry standards and your qualifications.

Please note that the actual salary offer will be based on a candidate’s experience, qualifications, and fit for the role.

We are dedicated to fostering an inclusive and equitable work environment, and this salary range is designed to support that commitment.

Job Description:

Major Job Functions:

Safety Leadership

  • Lead, demonstrate and champion a healthy and safe work environment ensuring that all safety standards, policies, procedures and compliance requirements are communicated, implemented and followed.
  • Lead and participate in daily review, safety, and update meetings as well as scheduled pre-job, mid-job and post-job reviews
  • Spends a minimum of 80% of time on the shop floor to ensure the agreed upon scope of work with the customer is accurately followed, while identifying key milestones where communication points (internal/external) need to happen.
  • Ensure compliance with NSC with proper inspections to trucks, track/identify required repairs and maintenance of the truck, ensure technicians are managing hours of service compliance and ensuring proper load securement and all supporting documentation
  • Ensure pre-job meetings are held with technicians to review scope of work and binder accuracy with the team to ensure that any safety opportunities were identified through the repair process and leveraged as inputs to future work
  • Ensure post-job review meetings are conducted and final inspections are complete
  • On floor inspections include the controls identified on JHA’s are being used, the JHA is being updated along with the job progression and new risks are correct to the job progression and have the required controls identified
  • Ensure that employees maintain the appropriate safety training required for their position
  • Ensures quality daily time and service reports and cross over reports and field to shop transfers
  • Repair process management
  • Determine appropriate tooling for the jobs by working with the technicians and CAT SIS
  • Understand the warranty process and determine warrantable failure and determine 3rd party requirements and availability if required
  • Ensure technicians and apprentices are aware of which bays/jobs they own for the day or shift and what, if any, critical issues are
  • Manage and measure technician productivity

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.