Parts Journeyperson (14x14 - Red Chris Mines)
Number of Openings:1
Position Overview:Finning Canada is seeking an Parts Journeyperson to join our great team supporting our site based client located at Red Chris Mines. As the Parts Journeyperson, you are responsible for handling a variety of parts sales duties including telephone and walk in parts sales orders as well as all facets of the parts ordering system.
Our Incentives Include:
• This position supports our client site located at Red Chris Mine on a 14 x 14 continuous shift rotation
• $46.27 hour
• 10% Isolation Allowance
• Continuous Shift Premium
• $250 / year Boot Allowance
• Comprehensive Benefits
The successful candidate will be self-motivated individual and a team player with highly developed organizational, interpersonal, verbal and written communication skills.
We look forward to you joining our team!
Parts Coordination related to customer equipment maintenance and repair, in both the shop and field.
Ensure accurate required by dates are entered into the software system.
Consistency in communicating estimated delivery dates to the service operations team.
Attend morning safety meetings and complete daily EJHA.
Communicate shipping options and freight estimates to the Service Operations team.
Follow up on requests from the service team and remain accountable until the transaction is complete.
General housekeeping – A place for everything and everything in its place.
Attend all Teams meetings, micro learnings, and trainings requested by the Regional Parts Manager.
Delivery of parts to various locations as determined by the service supervisors and CSM.
Participate in parts related special projects and assignments
Participate in call quality and performance initiatives as required
Other functions may include but are not limited to:
NEP sourcing of CAT and non-CAT parts
Procurement of non-CAT parts
Managing backordered parts
**Please note that any future shift changes that may occur will be made in accordance with the Terms & Conditions of the current Collective Agreement**
Journeyperson parts certification coupled with previous parts, warehouse, front counter, sales experience and Caterpillar product knowledge
A high performance, positive attitude and the ability to build and maintain respectful working relationships
Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
Ability to deal with difficult situations and potentially unhappy customers
Capable of working with minimal supervision
Computer literacy with applicable software knowledge along with shop parts experience
Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Lawson M3, Landmark Smart Office, M3 Sales Automation and the MS Office Package will be considered assets
Industry experience in the following areas would be considered strong assets to a successful candidacy: mining, heavy construction and technology products.
**Candidate selection will be in compliance with the Terms & Conditions of the current Collective Agreement**
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.