Product Support Sales Representative

Finning International

Finning International

Product, Customer Service, Sales & Business Development
Victoria, BC, Canada
Posted on Thursday, September 7, 2023


Finning Canada

Number of Openings:


Worker Type:


Position Overview:

Finning is seeking a passionate and driven Product Support Sales Representative to join our high-performing team. You are primarily responsible for the growth of the after-market products and services sold by Finning Power Systems to an assigned customer base. You will demonstrate success by leveraging a solution-based selling approach and creating meaningful customer connections. You will utilize your previous experience in customer service and a knack for problem-solving to offer innovative products and services that empower efficient fleet management.

You are a self-starter, who will apply your past experiences to new situations and bring a commitment to take action to achieve results with a deep sense of self-awareness. If you are ready to unleash your potential and make an impact in the machinery industry, this is the perfect opportunity for you.

Finning cultivates an environment based on our values:

• Safe and inclusive
• Trusted
• Collaborative
• Innovative
• Passionate

Job Description:

  • Evaluate customer needs, promote and sell products and services to meet those needs and provide quality solutions to address customers’ needs.
  • Develop and maintain customer information and data utilizing Finning (Canada)’s CRM software and Product Improvement Program (PIP) to enable accurate market knowledge, pricing, estimates, and customer satisfaction.
  • Prepare accurate and timely forecasts, pricing, estimates and market intelligence of parts and service revenue targets for the assigned customer base to ensure customer satisfaction.
  • Establish appropriate targets, goals and objectives that are aligned with corporate strategy.
  • Travel within the region as necessary.


  • 2+ years of consulting sales experience.
  • Automotive or heavy equipment experience is an asset.
  • Proven sound mechanical knowledge.
  • Excellent organizational skills.
  • Understanding and applying the basic selling concepts; such as, prospecting, introducing benefits, call planning, qualifying, handling objections, follow-ups and closing the sale.
  • Business acumen and understanding of support systems, credit and financing.
  • Mechanical knowledge and understanding of Power Systems equipment an asset.
  • Knows and adheres to safety procedures.
  • Effective in MS Office package.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.