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UX Researcher

EA

EA

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Design
Toronto, ON, Canada
Posted on Tuesday, February 13, 2024

UX Researcher

Location: Toronto, ON, Canada

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Requisition Number: 182410

Position Title: Associate User Experience Researcher

External Description:

At our core, Electronic Arts is a game maker connecting hundreds of millions of players globally to some of the world's greatest games. The EAX team is crucial to creating that connection through products that grow and engage our community of players. Some of our work includes: EA PLAY, our multi-platform subscription for PC, PS4, Xbox One and Steam; the EA desktop app, EA's direct-to-consumer PC games platform; and a host of other consumer experiences and strategies, all with the goal of engaging players across platforms and within our games.

Working as an embedded user researcher on the In-Game Experiences (IGX) team, you will build the team's foundational knowledge on social gaming; help the team create future experiences for players and studios; and shape the future of a product reaching millions of players around the world! You will report to the team's Staff UX Researcher.

Responsibilities:

  • Collaborate with a cross-functional product team, crafting research that addresses team priorities while advocating for the needs of our players
  • Lead generative and evaluative research studies from start to end
  • Collect and analyze data using a variety of qualitative techniques and approaches
  • Communicate critical insights from the research to team members across Product, Design, and Engineering
  • Influence team members and shape product decision-making using research insights

Qualifications:

  • One to three years of experience working as an embedded user researcher on a product team
  • Knowledge of product development, and when and how to apply different research methods
  • Experience translating the needs and questions of a product team into effective research designs
  • Experience implementing a range of qualitative user research methodologies, such as user interviews and usability testing
  • Experience with user research recruitment and analysis tools, such as UserTesting, Dovetail, AirTable, or Miro
  • Experience influencing product decision-making and driving research impact

COMPENSATION AND BENEFITS The pay ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the range and benefits for your specific location. EA has listed the pay ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

PAY RANGES • California (depending on location e.g. Los Angeles vs. Sacramento): º $45 - $68 USD Hourly • New York (depending on location e.g. Manhattan vs. Buffalo): º $40 - $68 USD Hourly • Jersey City, NJ : º $53 - $68 USD Hourly • Colorado (depending on location e.g. Denver vs. Colorado Springs): º $40 - $56 USD Hourly • Washington (depending on location e.g. Seattle vs. Spokane): º $40 - $68 USD Hourly • British Columbia (depending on location e.g. Vancouver vs. Victoria): º $63,350 - $108,550 CAN Annually Pay is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity. For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

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Community / Marketing Title: UX Researcher

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 1

Can this position be remote?: 1

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

This job is no longer accepting applications

See open jobs at EA.