DevOps Engineer - Sports Technology



Software Engineering, IT
Vancouver, BC, Canada
Posted on Wednesday, November 15, 2023

DevOps Engineer - Sports Technology

Location: Vancouver, BC, Canada


Requisition Number:181312
Can this position be remote?: Yes

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EA SPORTS is one of the most iconic brands in entertainment – connecting hundreds of millions around the world to the sports they love through a portfolio of industry-leading video games.

EA’s Character Animation Research Team (known as the A-Team) is a small team based in Vancouver, British Columbia.

We’re committed to advancing the field of Character Animation. Our vision of the future is one where video-games characters not only look believable, but move convincingly, as well. Our technology is shared across multiple games in EA including FC, Madden, NHL, Skate, Battlefront, Dragon Age and more. We’re looking for a passionate and talented Technical Animator to join our team to push the boundaries of how characters look and move in games. Join as we inspire the world to play.

The DevOps team is looking for a talented DevOps Engineer to join our team. We’re looking for candidates with experience designing, deploying, and operating solutions in a public cloud environment that interacts with corporate backend infrastructure and services. A DevOps Engineer should be able to design a solution from the ground up, troubleshoot problems at both the network and Linux operating system level, and be able to collaborate across multiple teams of differing capabilities with high energy, dedication, and a passion for technology.

The successful candidate will partner with the Operations Development Director and Technical Lead to estimate and execute projects and deliver excellent results. They should have demonstrated the ability to work effectively with large-scale systems and possess a proven ability to multi-task and prioritize. This position requires excellent troubleshooting skills, strong attention to detail, and a strong focus on uptime and predictability.  The successful candidate should be passionate about building automation to reduce manual tasks. This role will also involve some on-call support duties.

Your Responsibilities:

  • Adapt prototypes from a research and development team to deploy them as public cloud hosted services in an automated and operationally maintainable way.
  • Troubleshoot deployment issues, connectivity challenges, performance problems, and availability outages.
  • Establish a deployment and support model that adheres to the DevOps security standards.
  • Design and develop productivity enhancing tools to automate common system administration tasks.
  • Maintain documentation of systems configurations and procedures, including runbooks for live support.
  • Support an always-on gaming server infrastructure.
  • Provide on-call support when needed for feature launches, live events, and emergency escalations.
  • Troubleshoot and correct issues raised from production and live services operations.
  • Evaluate and adopt technologies that improve the team efficiency and platform capabilities.
  • Work with a global team to implement best of breed technologies and provide support within a follow the sun model.
  • Mentor junior engineers, new hires, and interns.
  • Partner with Development and QA teams for implementation of new game features, other operations teams, IT, and external hosting providers to implement and maintain secure and scalable infrastructure.

Your Qualifications:

  • Bachelor's degree from an accredited education institution in computer engineering, computer science, information systems or equivalent.
  • 4+ years of relevant experience with public cloud services (especially Azure, AWS, and GCP), including design, implementation, and operational support of critical systems.
  • Practical experience with various DevOps tools and methodologies:
    • Infrastructure as Code solutions such as Terraform.
    • Container workload technologies such as Kubernetes, Helm, and Docker.
    • Configuration management systems such as Chef and Ansible.
    • Monitoring/observability systems such as Prometheus and Grafana.
  • Pipeline automation systems such as Jenkins, GitLab, and GitHub.
  • Analytical and problem-solving skills aligned with enthusiasm, aptitude, attitude, and motivation to learn.
  • Experience developing automated solutions with at least one of the following languages: Python, Ruby, Go.
  • Working knowledge of the Git distributed version control system.
  • Demonstrated expertise in operating system and network security fundamentals for publicly accessible services hosted on Linux servers.
  • Understanding and experience implementing network resources in public cloud context, including DNS, subnetting, route tables, NAT, and firewalls.
  • Working knowledge of database concepts such as schema design, relational database management systems, NoSQL/Key-Value stores, performance tuning, client security and configuration.
  • Strong communication skills, partnering with people and problem solve to reach common goals.
  • Experience porting large applications from a physical data center into a public cloud environment.


The base salary ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.


• British Columbia (depending on location e.g. Vancouver vs. Victoria):
º $114,050 - $185,250 CAN Annually

Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.