Director, Business Intelligence



Operations, Data Science
Toronto, ON, Canada
Posted on Wednesday, October 25, 2023

Director, Business Intelligence

Location: Toronto, ON, Canada


Requisition Number:181073
Can this position be remote?: No

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

Reporting to the Head of Data Products, the Director of Business Intelligence standardizes the reporting/analytics practices and inspires the vision for business intelligence. You will ensure the growth of analytics capabilities by identifying product opportunities to standardize BI practices, with a focus on self-serve accessibility and leading reporting and insight-generating capabilities. Another important responsibility this role will have is to attract and retain accomplished BI experts who can lead the organization to higher levels of analyst performance and executive dashboard accessibility. This role can be performed on-site in Montreal or Toronto, hybrid or fully remote.

Key Responsibilities:

  • Serve as a change agent and champion for business intelligence; drive a self-service/forward-looking approach to analytics that empowers individual stakeholders across the organization.

  • Lead a team of BI experts to build a trusted, strategic, and business-focused practice.

  • Build relationships with key stakeholders/leaders and navigate cross-functionally to deliver on priorities collaboratively. 

  • Proactively identify and interpret business needs, identify improvement opportunities that enhance decision-making across all levels of the organization, and respond with BI solutions.

  • Implement key performance indicators to ensure BI initiatives are effective, are providing value to the business, and the BI process is improving.

  • Identify opportunities to productize BI practices and partner with the Product Management team to define the requirements. Anticipate future and ongoing needs.

  • Partner with Product Management, Data Governance, Data Architecture, Data Science, and Data Engineering teams to provide expertise on scalable data solutions and advanced analytics use cases. Ensure data pipelines and 3rd party integrations being developed align with the vision of business intelligence reporting/analytics.

  • Collaborate with Data Products and Adrenaline leadership to ensure the business intelligence team is meeting/exceeding their commitments to department goals.

  • Stay up to date on BI and analytics tools, platforms, and technologies, make recommendations for the business, and participate in evaluations.

  • Manage vendor relationships for BI tools and assist with vendor management for other 3rd party tools.

  • Manage important ad hoc analysis for the senior leadership team's business decisions and department updates.

Required Qualifications:

  • You have a Bachelor's Degree in Business Administration, Computer Science, or a related field (or equivalent work experience in a related field)

  • You have 10-15 Years of experience in an analytics/business intelligence role.

  • You have 5+ Years of people management experience.

  • You have a strong knowledge of BI reporting platforms like Looker, Power BI, Tableau, etc

  • You can share with us your knowledge of data warehousing and ETL processes

#LI-Remote, #LI-Hybrid, #LI-Onsite (select the ones that correspond with your job; delete those that don't)


About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.