Client Account Manager - IP Video (Vancouver Remote)

Avigilon Corporation

Avigilon Corporation

Sales & Business Development
Vancouver, BC, Canada
Posted on Friday, February 9, 2024

Company Overview

At Motorola Solutions, we’re guided by a shared purpose – helping people be their best in the moments that matter – and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.

Aperçu de l’entreprise

Chez Motorola Solutions, nous sommes guidés par un objectif commun: aider les gens à donner le meilleur d’eux-mêmes dans les moments les plus importants - et nous sommes à la hauteur de notre engagement en créant des solutions sécurisées. Parce que les gens ne peuvent donner le meilleur d’eux-mêmes que lorsqu’ils se sentent en sécurité et qu’ils le sont. Nous créons des solutions sécurisées en développant les meilleures technologies intégrées à travers les écosystèmes de sûreté et de sécurité. Qu’il s’agisse d’appareils et de réseaux de communications essentiels, d’une sécurité vidéo et d’un contrôle d’accès basés sur l’IA ou d’une capacité d’unir la voix, vidéo et les données dans un seul centre de commandement. Nous créons des solutions sécurisées en connectant les agences de sécurité publique et les entreprises, permettant ainsi une collaboration essentielle entre les personnes qui ont besoin d’aide et les personnes pouvant aider. Le travail que nous accomplissons ici est primordial.

Department Overview

IP Video is the creator of the HALO Smart Sensor, a multifunctional safety and security device with built-in vape detection and air quality monitoring, gunshot detection, abnormal noise and motion detection and emergency keyword detection. The HALO Smart Sensor improves situational awareness and makes it possible to help protect people and spaces even where video security solutions are not permitted.

Job Description

We are currently seeking a Client Account Manager (CAM) to support our customers in Western Canada. The CAM will be responsible for introducing, supporting and securing long-term relationships with customers. Establish efficient and accurate operations of the sales organization to maximize the positive impact of the customer experience. In addition, working closely with the Regional Channel Sales Manager (RCSM) in achieving sales, profitability, and customer recruitment objectives.


  • Prospect, qualify and develop new customer relationships both within partner and end-user communities.

  • Works closely with marketing in execution of end user and channel lead generation campaigns.

  • Follow-up of inquiries from social media, website, email and tradeshows.

  • Respond to requests for sales-related information and pricing.

  • Assist RCSM in cultivating end user, channel customer and security consultant relationships and opportunities.

  • Drives and administers onboarding process of channel customers.

  • Maintain various sales and onboarding reports as required.

  • Review customer specifications and identify customers’ needs clearly enough and be able to prepare formal quotations.

  • On occasion participate in regional and national tradeshows.

  • Primary ownership of maintaining CRM for assigned territory.


  • Bachelors Degree is preferred.

  • Passionate about sales.

  • Prior customer support experience is required.

  • Experience in selling technology solutions a plus.

  • Detail and administrative oriented.

  • Ability to complete a large volume of work quickly.

  • Strong computer applications skills.

  • Excellent written and verbal communication skills.

  • Experience in CRM software a plus but not required.

  • High degree of accuracy, flexibility, ability to maintain multiple projects with shifting priorities.

  • Some travel to customer meetings and trade shows, less than 20%.

  • Seeking candidates based in the assigned territory.

  • Seeking fluency in both English and French, with the ability to effectively communicate and collaborate with clients and team members.

  • The base salary range for this position is $55K CAD


Basic Requirements

  • 1+ years of Sales Experience

Travel Requirements

Over 50%

Relocation Provided


Position Type


Referral Payment Plan


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. We welcome and encourage diversity in our workforce. Motorola Solutions will provide reasonable accommodation to applicants with disabilities upon request. Motorola Solutions souscrit aux principes d’équité en matière d’emploi. Nous accueillons favorablement la diversité au sein de notre effectif. Sur demande, Motorola Solutions offrira des accommodements raisonnables aux candidats handicapés.