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Field Service Technician - KC Area

Avigilon Corporation

Avigilon Corporation

Missouri, USA · Remote
Posted on Saturday, December 9, 2023

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we're living up to our purpose everyday by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer - safer communities, safer schools, safer hospitals, safer businesses - safer everywhere. We're building integrated technologies that help protect people, property and places. We're connecting public safety agencies and enterprises - enabling the collaboration that's critical for a more proactive approach to safety and security. We're committed to solving for safer every day because the work we do here matters.


Department Overview

At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!

Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.


Job Description

This role is located in the Kansas City area and the successful candidate must reside in the KC area or be willing to relocate to the area

Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.

  • Maintain, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments.

  • Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.

  • Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.

  • Experience with logging recording systems, RF interfaces, wired/wireless communications systems and/or networking equipment

  • Unique combinations of both multi-site RF communications system and/or computer/networking skills are required.

  • The ideal candidate must demonstrate systems experience and have a minimum of 4 years of related experience with the following equipment: Motorola Base Stations (STR series, GTR series, Quantar, etc.), Centracom Consoles (Gold Elite, MCC7500, MCC7100), Channel Banks and T1 Circuits, Computer IP Networks and Configuration

  • Experience working with RF Infrastructure Technologies to include Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment is strongly preferred

  • The Candidate must have skills in the use of various communications test equipment including: Communication System Analyzers, Ethernet Link test sets, T1 Test Sets, TIMS (Transmission Impairment Measurement Set), Digital RF Power Meter

  • Individual must have a knowledge of one or more of the following: Motorola Conventional, SmartNet, Centracom and MCC Console systems, Secure Operations and ASTRO A7.x Digital systems and installation procedures.

  • Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.

  • Ideally the individual should have or be pursuing at least one network certification: Network+, CCNA, NRS1, Related certification

  • Must have experience with one of the following: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios or consoles.

  • Applicant must be proficient with Microsoft Office products and Motorola Radio Programming Software suite.

  • Must have excellent communications skills and always present a professional image.

  • Must have a current, valid driver’s license and no traffic violations.

  • Associate's Degree in Electronics or IT or 4+ years Field Experience as a System Technician.


Basic Requirements

  • 4+ Years experience in one of the following: Electronics Technician, System Technologist, System Manager, or Field Service

  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position


Travel Requirements

10-25%


Relocation Provided

None


Position Type

Experienced


Referral Payment Plan

No

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.