Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview

Provide installation service and support for video evidence management systems, both body worn and in car video systems. Install the software, verify installation of in car and body warn devices, configure and test the server and devices, train system administrators and users, and document the deployed solution.

Job Description

This is a remote position with travel (75%+) to support projects. The candidate MUST reside in or be open to relocation to AZ.

Responsibilities:

• Provide technical support of specialized systems and product applications including troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.
• Program, configure, optimize, test and document complex communications systems.
• Provide weekly reports of activities and accomplishments.
• Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges.
• Must be capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
• Must have knowledge of R.F. systems, such as transmitters, receivers, and antenna networks
• Must have knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques
• Must be highly computer literate with proficiency in MS Word, Excel, Outlook, and Access
• Must have strong self-management skills and "people" skills to work closely with Motorola’s customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams
• Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision
• Must be able to solve customer problems quickly during stressful situations

Duties may also include:

• Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results
• Develop solutions to difficult technical problems encountered as part of system implementation, upgrades or support issues
• Totally familiar with the latest technologies and troubleshooting techniques
• Team with engineering, project management and sales personnel to effectively design, implement, optimize and cutover advanced communication systems which meet or exceed customer expectations

Additional Skills/Responsibilities:

• Optimization and support of complex communication systems
• Experience with logging recording systems, RF interfaces, wired/wireless communications systems and/or networking equipment
• Unique combinations of both multi-site RF communications system and/or computer/networking skills are required.
• The ideal candidate must demonstrate systems experience and have a minimum of 4 years of related experience with the following equipment:
• Motorola Base Stations (STR series, GTR series, Quantar, etc.)
• Centracom Consoles (Gold Elite, MCC7500, MCC7100)
• Channel Banks and T1 Circuits
• Computer IP Networks and Configuration
• Experience working with RF Infrastructure Technologies to include Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment is strongly preferred
• The Candidate must have skills in the use of various communications test equipment including:
• Communication System Analyzers
• Ethernet Link test sets
• T1 Test Sets
• TIMS (Transmission Impairment Measurement Set)
• Digital RF Power Meter
• Individual must have a knowledge of one or more of the following: Motorola Conventional, SmartNet, Centracom and MCC Console systems, Secure Operations and ASTRO A7.x Digital systems and installation procedures.
• Must be capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
• Ideally the individual should have or be pursuing at least one network certification:
• Network+
• CCNA
• NRS1
• Related certification
• Experience with one of the following is preferred: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios or consoles.
• Proficient with Motorola Radio Programming Software suite a plus.
• Must have excellent communications skills and always present a professional image.
• Must have a current, valid driver’s license and no traffic violations.

This is a remote position with travel (75%+) to support projects. The candidate MUST reside in or be open to relocation to AZ.

**Must be able to obtain background clearance as required by government customer**

#LI-AB1

#LI-REMOTE

Basic Requirements

• 2 year associate's in electronics or IT preferred and 2+ years of field experience as a System Technician
• OR 4+ years of field experience as a System Technician
• Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contracts

Travel Requirements

Over 75%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.