Quality Assurance Analysts I
At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.
As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.
At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Rave Mobile Safety, a Motorola Solutions company, makes complex emergency
response simple by building easy to use, trustworthy critical communication and collaboration software. Rave’s platform helps 9-1-1 call centers serve their
communities, schools create a safe learning environment, and corporations protect their global workforce by helping them prepare better, respond faster, and communicate effectively during emergencies. Rave’s solutions were utilized in 40 million incidents representing billions of individual communications in 2022 alone. This is your opportunity to become a key contributor in a rapid growth SaaS company while representing a product suite that makes an impact on people’s lives. Rave has had 12 consecutive years of double-digit growth and has recently been acquired by Motorola Solutions (NYSE:MSI), a global leader in public safety and enterprise security. Join our team and help us continue to grow!
Motorola Solutions Brazil - São Paulo Design Center
Join our growing QA team. As Rave's product portfolio continues to expand, we have added new opportunities. If you are a result driven, self-motivated, Quality Assurance Engineer with the desire to work in an exciting, entrepreneurial environment, we want to talk to you!
What you'll do:
Evaluating issues identified by our clients and customer support team, documenting defects, or clarifying procedures as necessary.
Serving as the “quality advocate” for Rave products, working until all critical issues are universally recognized and resolved.
Defining, executing, and maintaining manual test scripts.
Working with automation engineer to automate manual test scripts.
Coordinating activities across customer support, engineering, product management, and QA teams to resolve issues in timely fashion.
Participating in reviews of functional specifications; recommending modifications to maximize system functionality and quality.
Analyzing functional specifications and defect reports; creating and/or maintaining manual test plans to fully exercise the referenced functionality.
Executing manual test plans/cases as part of defect resolution, system test, regression test, and post-release testing.
Who you are:
Minimum 3-5 years professional experience in software quality assurance.
Thorough knowledge of web application testing including system, end-to-end, regression, and performance.
Experience testing and troubleshooting mobile applications running on iOS, Android operating systems.
Experience testing REST APIs using scripting or tools like Google’s Postman
Ability to work in a fast-paced Agile environment.
Ability to use Browser development tools needed to test and troubleshoot web applications.
Ability to write SQL queries to mine data for product testing and troubleshooting.
Experience using defect tracking tools such as JIRA, Quality Center.
Ability to work effectively and communicate with members of the development team.
Strong troubleshooting skills and root cause analysis.
Ability to rapidly deliver and iterate on new products and feature enhancements, from initial product development through launch.
A passion for excellence and high productivity, motivated by providing Rave’s customers with an excellent user experience.
Ability to communicate clearly in writing, by phone, and in person.
Willing to support occasional after-hours and weekend validation activities in response to new releases or critical issue investigation.
Bachelor's degree in Computer Science or related field or equivalent experience
Above and Beyond:
Experience developing performance / scalability testing.
Experience with Security Testing.
Thorough understanding of HTML and XML markup languages along with JSON used for server to browser communication.
Experience with .NET/C#.