Field Upgrade Engineer
At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.
As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.
At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Our Company has an outstanding track record of success and strives to build long term relationships with our customers. Customer satisfaction is given great emphasis and we strive to build a trusted advisor relationship with every customer.
The Upgrade Operations (UO) department specializes in performing software and hardware upgrades on live customer systems. The UO department focus is on minimizing the customer's downtime during software upgrades in order to optimize their upgrade experience during the moments that matter.
The customer upgrade team comprises Project Management, Implementation Engineering, Field Engineering, and Field Support personnel working together in a high performance culture, often with demanding cycle times and high customer expectations because we are working on mission critical communication systems.
Many of our systems are designed around the APCO Project 25 communications standard. With the growth of data services some of our customers' mobile wireless networks are being enhanced with LTE infrastructure for applications such as live mobile video transmission supplementing our traditional core voice and narrow-band data networks.
The Senior Field Engineer will take responsibility for and oversee all technical aspects of the assigned upgrade project until upgrade completion.
Develops, designs, evaluates, and/or modifies systems consistent with customer and regulatory requirements. Develops system architecture, and ensures the integrity of the architecture/design. Systems Engineers handle the software configuration to make sure everything works given the various customer configurations.
Possible upgrade equipment staging.
Update system documentation.
Live system upgrades.
Experience/knowledge in radio communication systems.
Experience, good understanding, and working knowledge in IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS)
Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar
Experience directly working with end-user customers is desirable
Excellent communications skills and the ability to present complex topics to nontechnical audiences.
Self motivated and able to maintain focus in a pressured environment
Astro P25 Experience
Previous knowledge and experience working with Juniper, Aviat, Cisco, Nokia/Alcatel, Xtreme, Ceragon
Experience with switching and routing protocols (OSPF, ISIS, iBGP, eBGP, M-BGP, MPLS RSVP-TE, and LDP)
Experience/knowledge in line of sight microwave propagation
MCC7500 Consoles deployment
Simulcast Prime Site Experience
Up to 50% travel may be required for upgrade projects.
- 3+ years of experience in the technical or engineering field.
- Must be able to obtain background clearance as required by government customers.
Referral Payment Plan
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.