Senior Field Engineer
At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.
As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.
At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
You will be part of multi-disciplined project team dedicated to work on design and delivery of complex mission critical voice and data systems.
The systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services to our customers. You will work in the post sales phases of projects as well as support multiple projects in parallel depending on size and complexity.
The Field Engineer role forms part of multi-disciplined project teams to design and deliver complex mission critical voice and data systems.
The systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services to our customers. The Field Engineers work in the post sales phases of projects and may support multiple projects in a given period depending on size and complexity. There may also be a requirement to provide support to Pre-sales and Services Organization.
The key responsibilities of the Senior Field Engineer :
Manage and/or perform implementation of communication system solutions and services which satisfy the requirements of the
customer, end user and operator
Lead or participate in Factory Acceptance Test (FAT) while coordinating the technical aspects of the acceptance testing.
Responsible for the installation, integration, testing, and commissioning of MSI and 3rd party solutions (with support from
Responsible for identifying, investigating and troubleshooting of technical issues during project implementation
Responsible for on-site Acceptance Tests, while coordinating the technical aspects of the acceptance testing.
Update of technical documentation and technical change management
Communications - Attend customer meetings, status updates, provide project reporting.
Responsible for self development through an agreed training plan, experience and knowledge transfer.
Interface, communicate, and coordinate the customer, partner, sub-contractor on project deployment and best practices where required.
Ensure the project is delivered to the Motorola Solutions Quality, Health and Safety standards.
Fluent in English and Italian.
University degree in Telecommunication Engineering; Computer Engineering; Electrical/Electronic Engineering, or related field.
At least 3 years of professional engineering experience in Telecommunication System, IP Transport Network, IT, Field
Service, Technical Support or those equivalent.
Excellent knowledge in MotoTrbo Capacity Max or other DMR Tier III radio communication system.
Cisco Certified Network Associate (CCNA), Juniper Network Certified Internet Associate (JNCIA) or higher certification.
Excellent knowledge in Operating System and Application (Unix, Window, Virtualization Technology etc).
Good knowledge in Radio Frequency (Base Station TX/RX, Mobile /Portable Radio, RF test equipment ).
Manual skills for field work like wiring, soldering, physical installation of equipment in addition to commissioning and testing
Valid Driving license.
Availability and willingness to travel (80%), inside and outside residence country.
Willingness to obtain relevant Security Clearance to enter customer site.
Experience in one or more of the following would be added advantage:
Command and Control Systems, Technical Analysis and Problem Troubleshooting;
System integration and testing experience in other Motorola specific technology Ie DIMETRA and WAVE/Kodiak;
NICE Voice Logging technology;
LTE RAN and EPC integration and test.